pc anywhere question

Hello I have a client that has pc anywhere on teh way. I have used pc anywhere before, but this is version 11, and he has no routable ip's on his network, how do I get this configured to remote his machine? I think he has a linksys router
eberhardt2329Asked:
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Lee W, MVPTechnology and Business Process AdvisorCommented:
You'll have to configure the linksys router to forward the PC Anywhere ports to the desired machine running PCAnywhere.  Personally, I'd suggest if the client uses Windows XP Pro, ditch PC Anywhere and use Remote Desktop connection instead - much better performance - and FREE!
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eberhardt2329Author Commented:
he does not have xp, but one of his clients does, and he wants the same service. they want to be able to connect to there wrk machine from there laptops at home. small operation do not want vpn etc, and they want me to remote to fix if issues arrise. how on the router do I set that up for the pc anywhere? thanks so much
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Lee W, MVPTechnology and Business Process AdvisorCommented:
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barrymulhollandCommented:
Log onto the router and select the advanced tab (usually present on linksys devices) go to port forwarding and set up the following ports to forward all traffic to the internal IP address of the machine in question.

Ports: 5631,5632,22,65301

This will allow external PC anywhere traffic to route to a local address (192.* etc).

Regards,

Barry
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eberhardt2329Author Commented:
so if I forward those addresses start pc anywhere host on the machine, then create a remote on the remote laptop what do I point the laptop to teh external ip of teh router?
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eberhardt2329Author Commented:
all it has on teh advanced tab is filters? it is a befsr11 linksys router any help?
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eberhardt2329Author Commented:
this is what I see on teh router?

Service Port Range      IP Address
 ~     10.0.0. Well-known Ports
(Commonly Used Ports)
7
21
23
25
53
79
80
110
119
161
162 (Echo)
(FTP)
(TELNET)
(SMTP)
(DNS)
(finger)
(HTTP)
(POP3)
(NNTP)
(SNMP)
(SNMP Trap)
 
 ~     10.0.0.
 ~     10.0.0.
 ~     10.0.0.
 ~     10.0.0.
 ~     10.0.0.
 ~     10.0.0.
 ~     10.0.0.
 ~     10.0.0.
 ~     10.0.0.
 
 
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barrymulhollandCommented:
filters are normally used to block ports rather than forward them, you'll need to look through the config pages and find something referring to port forwarding.
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barrymulhollandCommented:
just looked at the manual for that router from linksys's website, and it shows a tab called forwarders under advanced. That's where it needs to be put.
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eberhardt2329Author Commented:
and then where do I point the remote clinet to the outside address of teh router? how do I find out what the outside address is of teh router?
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Mikec200iCommented:
If IP is not static ip go to: http://www.dslreports.com/whois this will tell you your public ip on the internet side of the router.
 Unfortunately you have a Linksys router d-link and netgear have a feature that wouks with www.dyndns.org where you can setup a dns address on the router (with free account setup) then you would just setup the client to connect to "yourdnsname.dyndns.org" and you wouldn't have to keep checking the ip.  You can still do this but you'll have to download a small program and run it on the host pc.
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barrymulhollandCommented:
www.dyndns.org have software that you can download that will "touch" your A records hosted on their DNS settings so that if your IP address ever changes it is automatically updated. This way you will be able to set up the pcAnywhere client to always point to (for example) officepc.dyndns.org instead of an IP address (e.g. 81.118.118.21). If you log onto dyndns.org you will be able to create an account, then you just need to download the software client.
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eberhardt2329Author Commented:
I have port forwarded theses ports to my inside computers addreess 192.168.1.100 5631,5632,22,65301 I then setup a account on dynds.com eberhardts.homedns.org this points to my firewall address, then I downloaded a client to keep the address correct. I then went in teh firewall and told it about the dynds etc. I then started a host on the computer, and then created a remote on teh remote computer pointing to the dns name. It will not connect any ideas?
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Mikec200iCommented:
I am assuming that 192.168.1.100 and you have kept pcaw at defaults, the client (remote pc) that is trying to connect should be setup to connect to eberhardts.homedns.org on those ports.
in the "port forwarding table" you should have ports forwarded to 192.168.1.100 (host pc not router). 5631,5632.  If its still not working you can put 192.168.1.100 on the DMZ JUST TO TEST ONLY.
in case that fails you have to double check your firewall settings.
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