Logged on to win2K machine and it created a new profile for me. How do I recover the old one?

Posted on 2004-11-21
Last Modified: 2010-04-13
It was as if I had never logged on before. How do I recover my outlook files? It created a new user profile with my username.machinename
Question by:hmharveysr
    LVL 30

    Accepted Solution

    Accessing old account / with new user

    This is a simple process.

      Do the following exactly:
    First off, you need to do the following.
    In Explorer (Not IE, But Windows Explorer: i.e. Open My Computer
    And then Menu, click
    Tool | Folder Options
    Choose the [View] Tab.
    Choose to [show hidden files and folders]
    Display the full path in the title bar
    Display the full path in the address bar

    [Apply] [ok]

    Open 2 windows of:  C:\Document and settings\
    On window will have your New User
    The other Window choose {Old User Profile}
    Go to:

    C:\Documents and Setting\ {Choose the Older Profile User}\
    Choose what folders that you want to bring over.
    First we have:

    Desktop = this is your old desktop, with all your shortcuts and so forth
    Favorites = Your Internet Explorer Favorites
    My Documents = This is all your Documents. My Pictures, My Chat Logs & My received files (From MSN Messenger, if you have it)

    Next to get "Outlook Express" mail & Folder
    In the Old User Profile, choose the [Local Settings] Folder.
    ( The entire string will look like this)
    C:\Documents and Settings\Old User\Local Settings\Application Data\Identities\{F085B46C-5D07-4D36-AC8B-716021D3552F}\Microsoft\Outlook Express

    This is all the Outlook Express items that you have

    Your Address book is located here:
    C:\Documents and Settings\Old user\Application Data\Microsoft\Address Book

    Your Quick Launch is located here
    C:\Documents and Settings\Old User\Application Data\Microsoft\Internet Explorer\Quick Launch

    If you need any more information please let me know.

    LVL 6

    Expert Comment

    This things happen because registry settings go corrupt...

    or simply...

    login with local administrator account...

    then go to...

    c:\document and settings\{old account folder}\

    RENAME ntuser.dat file...
    copy it from ... new folder created in the name of username.machinename...

    then open regedit...
    go to

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

    and found out where value of "ProfileImagePath"  is %SystemDrive%\Documents and Settings\username.machinename

    change it to reflect the old ... name i.e.    %SystemDrive%\Documents and Settings\username

    login with your id to it is working...
    LVL 30

    Expert Comment

    by:Wayne Barron
    Kapes has some good information here.

    Not sure about the registry settings being corrupt.
    If the registry settings become corrupt, then it will
    Cause you not to log onto Windows at all.
    So not sure about that part.
    But good information none-the-less.

    usually when you have you username.computername as a User-Folder.
    This happens when you create or join a "Workgroup" with the same "Username"
    Did you try to perhaps create a workgroup?

    Author Comment

    Is it the same for outlook files? I do not use Outlook Express

    Author Comment

    The machine is in  a workgroup with three other XP machines. The last yhing I did was run spysweeper from my administrator account on that machine. Logged on as regular user and it did not see the user account and created another one
    LVL 30

    Expert Comment

    by:Wayne Barron
    You need to log back in as "Administrator" and check the "Event Viewer" and see if it may show you something about "why" the account was not successfully found?

      To get the Outlook Inbox folder.
    Go To:
    C:\Documents and Settings\Old User Profile\Local Settings\Application Data\Microsoft\Outlook

    In your New User Profile
    C:\Documents and Settings\New User Profile\Local Settings\Application Data\Microsoft\Outlook

    Create the following Folder:
    Move both of the files that are located in this folder, into the Backup Folder.
    Then Copy the Contents of the "Old User Profile" Outlook Folder into the "New User Profile" Outlook folder.

    Restart Outlook.
    It will popup a Dialod window.
    Click [Yes] on it.

    It will then load all your Messages, Your Shortcuts, your Folders,
    Basically everything that you have in the older profile.

    LVL 30

    Expert Comment

    by:Wayne Barron
    Forgot to mention:
    There is going to be "3" files in the Old User Folder

    In the "New User Profile"
    You will only have:

    Take Care
    LVL 30

    Expert Comment

    by:Wayne Barron
    Think about it this way?

      With the "New User Profile"
    It is like working in a freshly installed system :-)
    So basically you get to do everything over from scratch.

    But please do this though?
    you mentioned that you had to run "Spysweeper"
    Download "Adaware SE" Freeware

    Install it, and run the "Live Update"
    And check your system out very throughly.
    For anything that might have jumped over from the old account.

    Run your Virus Protection software (Live Update) then on your "C:\" Drive only.
    Run a Virus Scan.
    And make sure that nothing is in the old folders.

    Basically, you want to make sure that your system is nice and clean.

    Take Care
    LVL 6

    Expert Comment

    ya... its problem with user's registry settings...

    by default...  HKEY_CURRENT_USER hive of individual user is kept in  ntuser.dat file in each user's profile directory...
    so when system is not able to read that file...
    it goes on and creates new profile directory ...

    So just changing that file helps.... I have done that numerous times....

    by the way,, glad that you got what you wanted.... :-)

    Featured Post

    Gigs: Get Your Project Delivered by an Expert

    Select from freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely and get projects done right.

    Join & Write a Comment

    NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
    Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
    This video discusses moving either the default database or any database to a new volume.
    In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…

    745 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now