XP Reload Question

Good morning,
     A friend of mine has a computer that has been infected with several viruses (he has not been running anti-virus software for more than a year!!!!!). So, we are attempting to reload his OS. He has an eMachines computer. We inserted the reload disk, and it started reloading the image using Symantec Ghost. The reload got to around 20%, and then we received this error: Cannot open ghosterr.txt. So, I have done some research and found that I need to fdisk and format c:\s, using a Windows 98 boot up disk. Can you please detail this process (fdisk & format c:\s)? I am not very familiar with it. Thanks.
isaacr25Asked:
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stevenlewisCommented:
boot to a 98 boot disk
you can get one from www.bootdisk.com (it wil be one file, double click on it and let it make the floppy)
then boot to it and form the prompt type
fdisk
say yes to large drive support
then delete the partition, and then create a new one (use 100%)
then (important) reboot to the floppy again
and from the prompt type
format c:\ /s
then boot to the floppy again, choose cd support (assuming the ghost is on a cd)
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isaacr25Author Commented:
Thanks Steven...
     I'll give this a try. I'm just curious... do you have any idea of why the ghost cd from the manufacturer could not find the ghosterr.txt file? Is it corrupted? Thanks.

Isaac
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isaacr25Author Commented:
Just to be certain, is this the disk that I need?

Windows 98 SE OEM

Thanks.
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stevenlewisCommented:
Is it corrupted?
Could be, small scratch on the cd maybe?
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stevenlewisCommented:
Yep, that one should work just fine
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isaacr25Author Commented:
Thanks.
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