isaacr25
asked on
XP Reload Question
Good morning,
A friend of mine has a computer that has been infected with several viruses (he has not been running anti-virus software for more than a year!!!!!). So, we are attempting to reload his OS. He has an eMachines computer. We inserted the reload disk, and it started reloading the image using Symantec Ghost. The reload got to around 20%, and then we received this error: Cannot open ghosterr.txt. So, I have done some research and found that I need to fdisk and format c:\s, using a Windows 98 boot up disk. Can you please detail this process (fdisk & format c:\s)? I am not very familiar with it. Thanks.
A friend of mine has a computer that has been infected with several viruses (he has not been running anti-virus software for more than a year!!!!!). So, we are attempting to reload his OS. He has an eMachines computer. We inserted the reload disk, and it started reloading the image using Symantec Ghost. The reload got to around 20%, and then we received this error: Cannot open ghosterr.txt. So, I have done some research and found that I need to fdisk and format c:\s, using a Windows 98 boot up disk. Can you please detail this process (fdisk & format c:\s)? I am not very familiar with it. Thanks.
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ASKER
Just to be certain, is this the disk that I need?
Windows 98 SE OEM
Thanks.
Windows 98 SE OEM
Thanks.
Is it corrupted?
Could be, small scratch on the cd maybe?
Could be, small scratch on the cd maybe?
Yep, that one should work just fine
ASKER
Thanks.
ASKER
I'll give this a try. I'm just curious... do you have any idea of why the ghost cd from the manufacturer could not find the ghosterr.txt file? Is it corrupted? Thanks.
Isaac