Cannot backup Exchange 2003 at store level
Posted on 2004-11-22
We have an Exchange 2003 Enterprise (SP1) Server running on Windows 2003 Server on a Windows 2003 domain. Our company's main storage group has 4 mailbox stores in it, and I back them up every night at store level. 3 of them are backing up fine and one is failing.
I am using Veritas Backup Exec 9.1 and I have also tried using NT Backup and I get the same problem - it gets all the way through and then fails with this entry in the Exchange Server's event log:
Event ID: 217
Information Store (3020) VSS Storage Group: Error (-4001) during backup of a database (file E:\Program Files\Exchsrvr\VSS Storage Group\Associates and Analysts.edb). The database will be unable to restore.
I have tried backing up the store at mailbox level and that works fine. There seems to be a couple of KB articles about error 217 but nothing with Error 4001, so I am at a loss here....anybody have any ideas?