Unable to Access remote FTP site from network

Posted on 2004-11-22
Medium Priority
Last Modified: 2010-03-18
I'm trying to access an FTP site on a computer at a branch office LAN. The branch network is part of a domain hosted at the central office. the two networks are connected via VPN through D-Link 804HV VPN routers. Users access the internet through the VPN router aswell.
When I goto connect to the FTP site, it will connect but when I try to log in, it times out.

Any ideas?
Question by:sephius
  • 2
LVL 11

Accepted Solution

Eric earned 1500 total points
ID: 12650363
FTP uses two ports
21 is the main one and I belive 20.  Make sure the firewall is allwoing both.  Sounds like your getting to them but they are not getting back to you.

Either way one of the logs should show whats happening.

Also try switching your ftp client to passive mode.  In active mode it requires two way communication.

Here is some info:
LVL 11

Expert Comment

ID: 12678453

which fixed it?  

Author Comment

ID: 12678665

It turns out it was the router. I didn't have port 20 open.....
Also, the host of the FTP site didn't have the user setup properly but that was a different problem.

Thanks for you help

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is the first one of a series of articles I’ll be writing to address technical issues that are always referred to as network problems. The network boundaries have changed, therefore having an understanding of how each piece in the network  puzzl…
Measuring Server's processing rate with a simple powershell command. The differences in processing rate also was recorded in different use-cases, when a server in free and busy states.
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…

579 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question