Drive Image 7: Can&#x27;t restore via network

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Dave,

thanks! I tried the \\computer name approach. I'll give the IP number approach a try.

Some more info..... While booted to the DI CD, I can ping to the PC that contains the Image I want to restore. And, the PC where the Image is stored can also ping the laptop I'm trying to restore.

I tried to map a network drive, but I get an error message saying the network path \\name\share_name could not be found.

ASKER

Dave,

No luck using the IP# approach, but it did take longer to return the "could not be found" error message than when I entered the machine_name.

doug

SOLUTION

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Yes, I normally don't use the name workgroup, but I changed the name to WORKGROUP on the PC with image. When I booted on the hard drive (newly installed Win2K) and workgroup named WORKGROUP, I could copy files from the PC that contains the Image I'm trying to restore.

ASKER

I may have found something..... I tried to renew the IP stack with IPCONFIG, I got an error message saying " unable to contact your DHCP server" My router is not running DHCP (passthrough to webcam doesn't allow it), but I have specified an IP (192.168.1.114) manuallly in Utilities. I notice that IPCONFIG indicates the laptop is running DHCP even though it also gives the proper IP #.

I would rather not reconfigure the router to support DHCP, but if that will fix the problem, I can do it. Do you think it would allow the laptop to communicate to the network server while the laptop is booted to the DI CD?

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Dave,

Thanks for your help. I appreciate your effort. I think I'll work on something else for a while. Maybe something will come to me....

doug

ASKER

Well, nothing useful came to me, but I continue to think my problem is a network/security issue.

To recap.....

After booting the laptop from the Drive Image CD, I can ping from laptop to PC where the Image file resides and from the PC back to the laptop. So, the two machines can see each other over the network.

The PC is in a workgroup with the default name of WORKGROUP.

Laptop is assigned an IP via Utilites, rather than using DHCP (Linksys router does not have DHCP enabled).

After selecting Restore and selecting Browse, laptop finds workgroup called workgroup, but times out looking for PC in that workgroup and give error message that "Workgroup is not accessible. You mignt not have permissions to use etc List of servers not available"

When I select Map Drive, login with different user and enter username of v2i with password assigned for user v2i on PC, laptop displays workgroup WORKGROUP, but no servers are shown.

When I enter folder as: \\server\share and Browse, laptop again displays workgroup, but no servers. If I select Finish rather than Browse, laptop searches a few seconds and displays "network path \\name\share could not be found.

Anyone have any suggestions for other things to try?

doug

SOLUTION

Focusyn

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Focusyn

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Thanks again! Sorry, I was away for a spell.

About the firewall, I did have one one running (PC-Cillin), but I turned it off with no change in ability of laptop to find the PC. I checked the firewall logs and didn't see any entries from the laptop.

Yes, the PC is .109 and the laptop is .114.

Regarding the "workgroup" that the laptop finds, I agree that it is probaly just reporting its default workgroup name. There are other PCs on the network running with other workgroup names. I don't see how that would be a problem. The other PCs see the workgroup called WORKGROUP, but searching with Explore the other PCs shows only the PC with ip of .109 under Workgroup.

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By "browse", I assume you mean using the DR browse, and no, it only finds Workgroup. When I click on workgroup, it displays a error "workgroup is not accessible. You might not have permissions etc. Followed by "the list of servers for this workgroup is not currentlyl available.

BTW, I turned DHCP on in the linksys router, but that doesn't seem to help.

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SUccess!

The laptop had a wireless NIC and an 10/100 NIC in the docking station. Although I had configured the 10/100 and ignored the wireless PCMCIA card, something about the wireless card must have been causing problems, because I removed the wireless card, rebooted and now the laptop can see all workgroups on the network and it is now successfully restoring the image.

Thanks again for all your help.

Doug