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Using Dragon NaturallySpeaking version 8 in MS Outlook

I recently upgraded to Dragon NaturallySpeaking version 8.  Being a quadriplegic without the use of my hands, voice recognition software has been extremely useful to me.  Previous versions have been frustrating because of frequent errors however version 8 is greatly improved.

One problem I am having is that when I am dictating in MS Outlook, every third or fourth phrase does not show up in the application screen.  It might be a phrase at the beginning of the sentence or after a breath but it just doesn't make it into wherever I'm dictating.  The problem does not occur, as far as I can tell, in any other application.

When using Dragon NaturallySpeaking, there is a small box on the screen called the Results Box in which the dictated words appear prior to being transferred to whatever application I'm in.  In the cases where the phrase does not make it to the application, it (the phrase) will sometimes show up in the Results Box and sometimes will not.  In ALL cases when a phrase is not transferred, if I repeat the phrase a second time it always shows up on the screen.

I don't anticipate having many Dragon NaturallySpeaking experts here but because this problem is peculiar to MS Outlook I thought I would give it a shot.  (I have also e-mailed ScanSoft, who now produces Dragon NaturallySpeaking, to see if their tech support can help.)

Thanks
0
Steve_Brady
Asked:
Steve_Brady
1 Solution
 
Karen FalandaysTraining SpecialistCommented:
Hi Steve, this is certainly an unusual question. Can you verify that it is only happening in Outlook? My first recommendation is to double check that you have the latest service pack for Outlook at  http://office.microsoft.com/en-us/officeupdate/default.aspx

Let me know how you do here
Karen
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