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Email not reveived on Windows SBS 2003

I have been working on my trying to setup my exchange server for the last few days and I am finally able to send email from it.  But know I cannot receive my emails.  I can telnet into the server and send mail through the SMTP server.  I have ports 25 and 110 open.  I can also ping my server using mail.myserver.com and it replies so I know I have my MX record pointing to my server.  The part that I am not sure if SBS has setup for me is my DNS can someone give me a detailed step by step process on how to do this because I am not a all sure how these work?  Also are there any tools that I could use to test this.  Any help would be appricated b/c I am really starting not to like this thing.
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Rcreese38
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Rcreese38
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1 Solution
 
kelo501Commented:
Rcreese,

The easy way is to just run the Internet conection wizard again.  This will allow to to verify all your settings.

If that fails to correct the issue post back but in 9 out of 10 it is the fix.

Make sure your DNS is pointing to you server.  If you need out side DNS add it on the forwards tab in the DNS snap in.  BUt the wizard will correct thes setting also if needed.

Kelo

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Rcreese38Author Commented:
I have run the wizard and still having problems.  How can verify that the outside DNS is on the forwards tab in the DNS snap in?  And if it is not there I can I add it in detail?

Thank you for you help
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netwrkgirlygirlCommented:
Start your DNS MMC

Open your DNS, right click on your DNS server name and select Forwarders tab.  Here you can put in your ISP or whomevers DNS that suits your needs.

~ Heather
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netwrkgirlygirlCommented:
Correction

Start your DNS MMC

Open your DNS, right click on your DNS server name and select Properties then Forwarders tab.  Here you can put in your ISP or whomevers DNS that suits your needs.

~ Heather
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Rcreese38Author Commented:
I am really lost.  I contacted networksolutions who has the MX and A records pointed to mail.mycompany.net and I can SMTP into this and send mail and I sent the mail through my SMTP Server to my outlook account and had no problems.  Could someone give me a example of how and what I would be trying to get fom my ISP and what the format would be is it a IP address or something?

Thank you for you help in advance I am really getting lost in this.
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WoodsterCommented:
Do you actually have emails top be received.  We recently set up SBS where the ISP was sending all email down to the SBS box however it was being bounced by Exchange / the SBS box.  Check that this is not the case.  Exchange may be complaining of a malformed address in the bounce message which may let you know where the problem lies.  Try sending an email to your own domain from outside and see if it is bouncing to check whether or not this is the problem.
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Rcreese38Author Commented:
Yes I have sent emails from my AOL account and I am not getting any problems saying that we message was not received.  And I can know see that the message are getting into the server because I can freeze them in the message que problem is that I can not get my XP client machine to get them from the server.  The machine are on the Domain and where setup to receive the mail the message never get into Outlook.  I have check the setting on outlook at when I test the account everything is successful but doesn't retrieve the email messages.  Any ideas on how to fix this?
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Rcreese38Author Commented:
Does anybody have any more ideas on why this is not working?
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kelo501Commented:
Rcreese,

I am not sure of a answer, but to wrap the proceeding questions and answers.

1. Your MX and A record are working fine
2. your firewall/NAT are correct
3. the email address you are using is valid
4. You can telnet to the server and get a helo.....

These items are provin by the fact that outside mail is delived to your server and is visable under local deliver on the server or the users mailbox.

I am not clear on wether the mail is being delivered to the users mailbox on the exchange server or just to the exchange server itself.  PLEASE LET ME KNOW.  Example: mail fro AOL is sent to j.doe@yourco.com.  In system manger drill down to mailboxes and see if there is a item added to the mailbox.  If so then mail is being delivered to the mailboxes.

If the mail is in the mailbox then we have a client side issue...  I know your just gave me a no S#$T on that one but bare with me.

At this point lets try and connect to a mail box with OWA.  
Direction just in case...  On the email server open IE and put in the localhost or the machine IP address 192.168.0.1 or whatever, then add exchange to the back end.  LIKE SO  "http:\\localhost\exchange  if you are logged on as the admin this should take you to the administrators mailbox.

If that works set up a workstation with outlook and configure it for exchange and administrator, be sure to check name and make sure they under line.  If not then you have a DNS issue.  try and ping the exchange server form the work station.

If OWA fails to open or promt for user/password.  Attempt to reconfigure wit the wizard.

Let me know as soon as you can I will be online for a few.

kelo
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Rcreese38Author Commented:
This was a Windows Server 2003 Error.  I called Microsoft Support and they used remote desktop to connect to my server and uninstall and reinstall Exchange Server.  All I know is that I was on the phone for two days not really sure what they did.  Thank you all for the help
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