Video Problem in OS X.3

Have a brand new G5, the monitor is displaying duplicate screens on top of each other (i.e. icons, mouse pointer), think vertical stripes of duplicates of what's to the left over and over.

Tried new monitor - no luck
Ran hardware test and found bad video ram.

Any ideas on how to resolve this?  Or am I on my way to the local Apple store?

Thanks for your help!
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If it is a PowerMac G5, you will need to replace the AGP video card. [Try reseating it first.]
If it is an iMac G5, the video hardware is on the motherboard, so the MB needs replacing.

If it is a brand New G5, either return it to the place of purchase, or return it to Apple
under warrantee repair.


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