Video Problem in OS X.3

Have a brand new G5, the monitor is displaying duplicate screens on top of each other (i.e. icons, mouse pointer), think vertical stripes of duplicates of what's to the left over and over.

Tried new monitor - no luck
Ran hardware test and found bad video ram.

Any ideas on how to resolve this?  Or am I on my way to the local Apple store?

Thanks for your help!
gregberryAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

brettmjohnsonCommented:
If it is a PowerMac G5, you will need to replace the AGP video card. [Try reseating it first.]
If it is an iMac G5, the video hardware is on the motherboard, so the MB needs replacing.

If it is a brand New G5, either return it to the place of purchase, or return it to Apple
under warrantee repair.

0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Apple Hardware

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.