The usb mass storage device is a high speed usb device


Hi All,

I am getting this error:


The usb mass storage device is a high speed usb device and will function at reduced speed.  This is on a windows 2003 server machine.  This is a Dell latitude c800 notebook.  It worked when windows 2000 was on there.  Anyone have any suggestions.

thanks
kElli
kelliskinnerAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gjohnson99Commented:
what version USB is in your server 2.0 or 1.1 .  If  1.1 that the message you will get and it is ture.
0
Dave_DietzCommented:
This message appears if the device is USB 2.0 compliant but it attached to a USB1.1 port.

The device should work properly but will be limitied to 12Mb/s instead of the 400Mb/s of USB 2.0.

(Saw this the first time I plugged my USB 2.0 pen drive into my 2003 server....)

Dave Dietz
0
gjohnson99Commented:
dose the drive not work at all on the 2003
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

flyguybobCommented:
Windows XP and Windows 2003 started showing those notifications.  Windows 2000 does not have them.  Windows 2000 was written when the USB 1.1 specification was standard and the USB 2.0 specification was just a dream in some uber-geeks eye.  So, the error messages appear as a notification in XP or 2003...but the device should work as designed, though at the reduced speed that Dave Dietz mentioned.

The Dell specs for the c800 just say USB.  Generally when someone has USB 2.0 they are prout to state it.
http://support.dell.com/support/edocs/systems/latc800/en/ug/specs.htm

For a similar reason I wanted a Compaq NC6000 over one of the Dells laptops.  I have an external hard drive that I use to back up my system weekly (should probably be more).  Anyway...I could not imagine doing it over USB 1.1.  I have purchased USB 2.0 PCI cards for my old USB 1.1 workstations.  There are also USB 2.0 PCMCIA cards if a USB 2.0 connection is important to you.  The prices are fairly reasonable now (they were near $70 a year or so ago).

This is the highest rated PCMCIA USB 2.0 card at NewEgg (but please don't rely on just the reviews alone as they generally encompass satisfaction with the card and satisfaction with NewEgg)
http://www.newegg.com/app/ViewProductDesc.asp?description=15-104-803&depa=0

Obviously you can search TigerDirect, etc. if you want.

Cheers,

Bob

0
kelliskinnerAuthor Commented:
Hi Everyone,

Thanks for you comments, this is appreciated.  I see this message, but I can't see anything on the drive.  It does not show in my computer or anywhere?????  I can understand that this is a USB message, but I need somethings off of this jump drive.  Does anyone have any insight as to why this is not showing?

thanks in advance and once again, I appreciate your comments

Kelli
0
kelliskinnerAuthor Commented:
Hi Everyone:  I found the answer as to why this does not show:  You have to go into DISK Management and you can click on the USB storage and add it there and this works for when the connection does not show in the MY Computer

thanks

Kelli
0
kelliskinnerAuthor Commented:
Please close this
0
flyguybobCommented:
Kelli:

You need to go to the support forum:
http://www.experts-exchange.com/Community_Support/

Ask them the PAQ your question and refund the points.  Explain that you solved it yourself.  They will check this post, give us 4 days to object.  If no objections...they will PAQ the question and refund your points.
0
moduloCommented:
PAQed with points refunded (125)

modulo
Community Support Moderator
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Storage Software

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.