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SQL Reporting Service installation problem

Posted on 2004-11-23
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Medium Priority
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Last Modified: 2008-01-09
I try to install reporting services on the windows 2003 server (domain controller) and I get an error and 'Retry' and 'Ignore' buttons are disable:

Set Dialog Error Code: 1603

Below is part of the install logs:

<Func Name='SQLLicensing'>
<EndFunc Name='SQLLicensing' Return='0' GetLastError='0'>
<Func Name='PrepareServiceAccount'>
<Func Name='GetServiceAccountProperty'>
<EndFunc Name='GetServiceAccountProperty' Return='T' GetLastError='0'>
<Func Name='SetServiceAccountDialog'>
<EndFunc Name='SetServiceAccountDialog' Return='T' GetLastError='0'>
<Func Name='SetServiceAccountDialog'>
<EndFunc Name='SetServiceAccountDialog' Return='T' GetLastError='0'>
<EndFunc Name='PrepareServiceAccount' Return='T' GetLastError='0'>
MSI (c) (C4!30): Note: 1: 2262 2: ComboBox 3: -2147287038
MSI (c) (C4!30): Note: 1: 2262 2: ComboBox 3: -2147287038
<Func Name='GetXMLAttributeValue'>
<EndFunc Name='GetXMLAttributeValue' Return='0' GetLastError='0'>
PrepareRSDialogs Error:  Unable to get the ASP Net Account
<EndFunc Name='SetDialogs' Return='1603' GetLastError='0'>
Gathering darwin properties for failure handling.

I check IWAM_Comutername account and it is enable.

Any help would be great.

Thank you.

David
0
Comment
Question by:davidlimoduspec
7 Comments
 
LVL 21

Expert Comment

by:pinaldave
ID: 12662443
http://support.microsoft.com/?kbid=867872 has the solution of this perticular problem Step by step.
This is very known and MS has its solution on that page.
Regards,
---Pinal
0
 

Expert Comment

by:PierreA
ID: 12662701
Try installing SQL Server SP3a first.
0
 

Author Comment

by:davidlimoduspec
ID: 12671228
Hi Guys,

Thanks for your help.

I have installed SQL Server SP3a before I installed Reporting Service.

I tried to follow 867872.  But I got an error message after the system prerequisties check and clicked on the next button:

"this installation package could not be operated.  verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid installer package"

But I have installed RS using the same CD on the other domain controller without any problem.  I am sure the CD is OK.  The command I used were

setup.exe /i"g:\Setup\RSRun.msi" RSDONOTCREATEVIRTUALDIRECTORIES=True
and
setup.exe /i"Setup\RSRun.msi" RSDONOTCREATEVIRTUALDIRECTORIES=True

g: is my CD-ROM drive.  But all failed.  

David
0
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Author Comment

by:davidlimoduspec
ID: 12671301
I managed to run the command from the command prompt: I copied RS file into my c drive and used

setup.exe /i "c:\temp\Setup\RSRun.msi" RSDONOTCREATEVIRTUALDIRECTORIES=True

after the system prerequisties check, the error message - "this installation package could not be operated... "
.  But I got the same error message 1603 as I mention in my question.  I forgot to mention that the 1603 error message is a little different with 867872:

SetDialogs   (not 'Configuring Microsoft SQL Server')

Error Code: 1603

Thanks.
0
 

Author Comment

by:davidlimoduspec
ID: 12671310
sorry, missing some words in previous message.

I managed to run the command from the command prompt: I copied RS file into my c drive and used

setup.exe /i "c:\temp\Setup\RSRun.msi" RSDONOTCREATEVIRTUALDIRECTORIES=True

after the system prerequisties check, the error message - "this installation package could not be operated... " - not showing any more.  *****

But I got the same error message 1603 as I mention in my question.  I forgot to mention that the 1603 error message is a little different with 867872:

SetDialogs   (not 'Configuring Microsoft SQL Server')

Error Code: 1603

Thanks.
0
 

Author Comment

by:davidlimoduspec
ID: 12712475
Did anyone have any idea about this?  Please.
0
 

Accepted Solution

by:
yaoyinli earned 500 total points
ID: 12750045
The problem is caused by the windows 2003 domain controller.  when installed asp.net framework on a doamin controller, asp.net could not create an ASPNET local user.  ASPNET is the user account used by SQL Reporting Service through installation.  

To resolve this problem, open machine.config file and change the 'MACHINE' to 'System' in <processModel Attributes> option.

Another way is drop domain controller to a normal server, reinstall asp.net framework. and now you can install sql reporting service.
0

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