xerox phaser 8200 error

Posted on 2004-11-24
Medium Priority
Last Modified: 2008-02-07
i have one that has error that appears after about 90% warm up.  can not get passed it. anyone know what this error means. thanks erik
Question by:ccrs
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Author Comment

ID: 12666563
i also have another 8200 and this one gets stuck in xerox screen before the warm up screen apears.  i think it is a formattor board.  any suggestions.thanks again erik
LVL 39

Accepted Solution

hdhondt earned 200 total points
ID: 12670005
Error 13,004 almost certainly smeans a failed printhead. The left jet-stack heater (the heating element heating the jets on the left-hand side) is not heating or is heating too slowly. It could be caused by cold air being blasted onto the printer (sitting next to an air-con duct for example), but in most cases it's a faulty printhead. These are *very* expensive to replace. Unless your printer is under warranty it's not worth it. If you have the serial number I may be able to check your warranty.

As for the printer that's stuck at the Xerox logo, most likely the main processor board is faulty. If neither printer has warranty, you should be able to swap the board from the one with error 13,004 to the one that's stuck at Xerox, and get one working printer that way. Removing the board is done by undoing the 2 big thumbscrews on the back and pulling on the handle.
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Expert Comment

ID: 13070415
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave a recommendation in the Cleanup topic area that this question is:
Accept hdhondt
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