I'm setting up a web page, and I got a photoshop file from the client's print media designer with the logo. The file has a bunch of layers, but I'm interested in the three layers that together make up the logo.
If I look at the file with Irfanview or other simple viewers, I see the logo in full color (orange and purple). However, when I open the file, those layers look black (grayscale). All of the other layers show their colors. If I resave the file, those layers are now saved grayscale over all the other colored ones.
At first I thought that perhaps Gimp wasn't opening the file correctly, but I just opened it with Photoshop V4 on a different machine, and it looks exactly the same. Also for Gimp on a third computer. I could always open the file in irfanview, do a screen capture, and manually erase the background, but that'll be a big pain.
The original file was probably made using a recent version of Photoshop on a Mac.
Any idea what's going on? Can you tell me what to look for, where? I'd love to get this settled before I leave town tonight for Thanksgiving.