ioa.exe mdm.exe - killing ?

Posted on 2004-11-24
Medium Priority
Last Modified: 2008-02-20
w2k server - all sp's

I have a box that is suddenly telling me I'm running low on vm.
It's set to 800 - 1200 now.  It also freezes for short periods.  The
CPU usage goes to zero at this time judging from what I see on
the CPU usage history - but since the task manager itself doesn't
update during the freeze I can't be sure.

Looking at the processes I see that IAO.exe is using 700MB of
memory, and it and mdm.exe spend alot of time running.

When the machine locks up for these short periods mdm.exe
is usually  right at the top under system idle prcess..

Is my system dying and any practical suggestions before
I must spend the day at uS.com?
Question by:hank1
LVL 12

Accepted Solution

valicon earned 500 total points
ID: 12668921
iao.exe is a process belonging to Symantec Internet security suite. mdm.exe is a debug program.  I would run adaware and spybot on your system to see if you are infected with spyware.  If not and if it still continues, I would remove your Symantec product and reinstall.  Hope this helps.

Expert Comment

ID: 12670748
I would guess that the virus scanner is checking a very large file.  Probably an achive or database file.  Symantec are useless at coping with large files and can often bring a system down completely.

Apart from the 'change your scanner software' solution...

1) Check to see if there are any 250Mb+ files that may be getting scanned.  ZIP's and EXE archives are common ones.
2) Make sure the scanner is set to only scan program files and documents only (or similar).

Good luck,


Featured Post

Get expert help—faster!

Need expert help—fast? Use the Help Bell for personalized assistance getting answers to your important questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Often, the users face difficulty in accessing Outlook 2016 PST files on Windows 10 computer. One of the reasons behind it is the improper functioning of MS Outlook when the user tries to open it. MS Outlook suddenly stops working, or it will not op…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Kernel Data Recovery is a renowned Data Recovery solution provider which offers wide range of softwares for both enterprise and home users with its cost-effective solutions. Let's have a quick overview of the journey and data recovery tools range he…

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question