Why Trust Relationship not Working
Posted on 2004-11-24
My company has 2 main offices, one in the United States and one in Europe. They are in different domains and obviously on different subnets, but they are connected via frame relay. Let's assume teh US office is Domain A and the Europe office is Domain B. Basically whenever I access a resource in the other domain it asks me to validate myself, I have an account in each domain and so i log in accordingly and it works fine. We have one mail server(Exchange 5.5) which sits in the US office, under Domain A. When a new user is added to the Europe office we have to set them up with a network account both on their domain and the one here and when I add their mailbox I link it to the US account b/c there is no trust relationship setup and thus can't see it. Basically when I setup their Outlook client over in Europe it works fine but Outlook asks them to first validate themselves on Domain A before it opens up. This works fine and is not a problem however we wanted to finally setup up a trust between the domains. I went ahead and setup a bi-directional, or 2 way trust between domains which validated and seemed to work fine b/c now when a user on the Europe side(Domain B) opens up Outlook it no longer asks them to validate and opens right up which is great, except mail does not work. They can't send or receive. I assume this is b/c their mailbox is linked to the US account(Domain B). The problem is when I go to link their mailbox in Exchange to their Domain B account I can not. The domain itself shows up however when I click on it it sits for a bit then comes up with the error, "unable to browse the selected domain because the following error occured:
The list of servers for this workgroup is not currenly available." I could really use some help on this one. Thanks in advance!