IE6 WinXP Home: Hotmail login: I get: .NET Passport service is currently unavailable

Posted on 2004-11-24
Last Modified: 2008-03-17
I am using Internet Explorer 6 and Windows XP Home. When ever I try to login to Hotmail, I get the following error on this computer:    

The .NET Passport service is currently unavailable at this Web site for one of these reasons:
• The site may contain an error or be experiencing a problem that affects the .NET Passport service.
• The site may not be an official .NET Passport-participating site.
I am able to get into my hotmail address and use my password at my computer at work.
I get the above error on my computer at home only.
I have made as attempt to contact .NET passport help. I have gotten no response
in 4 busiess days. Any help would be reatly appreciated. Thanks jkxx
Question by:jkxx
    LVL 49

    Accepted Solution

    At office are you using IE aswell or a different browser.

    At home , try to connect to hotmail using another browser and see if you can get to hotmail.

    If yes, go to tools > internet options > privacy in IE and see if you are blocking any cookies. Donot block cookies and see if that would help
    LVL 65

    Assisted Solution

    1. can you use MSN messenger or windows messenger to login with the hotmail account in your home computer ??
    2. also do you face this problem with ALL .NET accounts or with just yours one ??
    3. have you tried disabling the firewall for temporary to check for the problem ??

    1. delete the temp internet files and cookies from IE and the check!
    2. can you can create a new user account and check there if same problem!
    3. when this problem started? i mean is it too old that we cannot think about system restore :)

    Author Comment

    Thank you sunray_2003 and SheharyaarSaahill, I split the points because both of you were
    pointing me in the right direction. Listed below is what I did:

    1. Selected "Internet Options" from the "Tools" menu in Internet Explorer.
    2. Click on "Delete Cookies" then click on "OK", under "Temporary Internet Files".
    3. Click on "Delete Files". Put a checkmark on the "Delete all offline content" radio button, then click on "OK".
    Lowered my security settings by following these steps:
    1. Click on "Internet Options" from the "Tools" menu.
    2. Click on "Default Level" or choose "Medium" on the Security tab.
    3. Click on "Apply" to confirm the changes.
    Changed my privacy settings by following these steps:
    1. Click "Internet Options" on the "Tools" menu of Internet Explorer.
    2. Open the "Privacy" tab.
    3. Select the security zone "Accept All Cookies" using the slider.

    Thanks a bunch for your help it was most appreciated!!!!!
    LVL 65

    Expert Comment

    you are welcome jkxx.... glad you got the problem solved! ^_^

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Find Ransomware Secrets With All-Source Analysis

    Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

    NAC solutions are thought by some to be a magic bullet; however this is not the case. This article contains sensitive information which is well known in the information security industry (at least for experts); however is not well known to the IT…
    The term "Bad USB" is a buzz word that is usually used when talking about attacks on computer systems that involve USB devices. In this article, I will show what possibilities modern windows systems (win8.x and win10) offer to fight these attacks wi…
    Hi everyone! This is Experts Exchange customer support.  This quick video will show you how to change your primary email address.  If you have any questions, then please Write a Comment below!
    This video discusses moving either the default database or any database to a new volume.

    758 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    13 Experts available now in Live!

    Get 1:1 Help Now