[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now


IE6 WinXP Home: Hotmail login: I get: .NET Passport service is currently unavailable

Posted on 2004-11-24
Medium Priority
Last Modified: 2008-03-17
I am using Internet Explorer 6 and Windows XP Home. When ever I try to login to Hotmail, I get the following error on this computer:    

The .NET Passport service is currently unavailable at this Web site for one of these reasons:
• The site may contain an error or be experiencing a problem that affects the .NET Passport service.
• The site may not be an official .NET Passport-participating site.
I am able to get into my hotmail address and use my password at my computer at work.
I get the above error on my computer at home only.
I have made as attempt to contact .NET passport help. I have gotten no response
in 4 busiess days. Any help would be reatly appreciated. Thanks jkxx
Question by:jkxx
  • 2
LVL 49

Accepted Solution

sunray_2003 earned 1000 total points
ID: 12671621
At office are you using IE aswell or a different browser.

At home , try to connect to hotmail using another browser and see if you can get to hotmail.

If yes, go to tools > internet options > privacy in IE and see if you are blocking any cookies. Donot block cookies and see if that would help
LVL 65

Assisted Solution

SheharyaarSaahil earned 1000 total points
ID: 12673359
1. can you use MSN messenger or windows messenger to login with the hotmail account in your home computer ??
2. also do you face this problem with ALL .NET accounts or with just yours one ??
3. have you tried disabling the firewall for temporary to check for the problem ??

1. delete the temp internet files and cookies from IE and the check!
2. can you can create a new user account and check there if same problem!
3. when this problem started? i mean is it too old that we cannot think about system restore :)

Author Comment

ID: 12675400
Thank you sunray_2003 and SheharyaarSaahill, I split the points because both of you were
pointing me in the right direction. Listed below is what I did:

1. Selected "Internet Options" from the "Tools" menu in Internet Explorer.
2. Click on "Delete Cookies" then click on "OK", under "Temporary Internet Files".
3. Click on "Delete Files". Put a checkmark on the "Delete all offline content" radio button, then click on "OK".
Lowered my security settings by following these steps:
1. Click on "Internet Options" from the "Tools" menu.
2. Click on "Default Level" or choose "Medium" on the Security tab.
3. Click on "Apply" to confirm the changes.
Changed my privacy settings by following these steps:
1. Click "Internet Options" on the "Tools" menu of Internet Explorer.
2. Open the "Privacy" tab.
3. Select the security zone "Accept All Cookies" using the slider.

Thanks a bunch for your help it was most appreciated!!!!!
LVL 65

Expert Comment

ID: 12675419
you are welcome jkxx.... glad you got the problem solved! ^_^

Featured Post

A Cyber Security RX to Protect Your Organization

Join us on December 13th for a webinar to learn how medical providers can defend against malware with a cyber security "Rx" that supports a healthy technology adoption plan for every healthcare organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Did you know that more than 4 billion data records have been recorded as lost or stolen since 2013? It was a staggering number brought to our attention during last week’s ManageEngine webinar, where attendees received a comprehensive look at the ma…
The recent Petya-like ransomware attack served a big blow to hundreds of banks, corporations and government offices The Acronis blog takes a closer look at this damaging worm to see what’s behind it – and offers up tips on how you can safeguard your…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question