Someone i know is having trouble printing under windows 98 on their deskjet 640C with a parallel (serial) connection. The text is garbled, and usually the print manager thing says printing page 9 of 1 or something reallly stange like that. There is antivirus and spyware scanners on there. A full scan has be done recently.
I tried the printer on my pc running windows xp and it worked fine.
Went to the site here:
but it didn't really answer any questions.
Tried changing the bios settings for the parallel port to ecp and epp, every time it does the same thing.
To fix it I have attempted installed the newest drivers for that printer on the hp website. Tried uninstalling, reinstalling, probably about 10 times. Tried it all. Removing drivers unplugging rebooting plugging back in when windows loads, and then reinstalling the drivers.
The only strange thing i've noticed is the printer never appears in the device manager, although it is in the printers control panel and appears to be working to an extent.
I've got no idea where to go from here.
Are there any suggestions about what could be the problem and how i make it work.