WINDOWS XP2 impacts NAI Virusscan ASAP status

Posted on 2004-11-25
Last Modified: 2013-12-04

I just installed a brand new HP notebook; installed all the recommended MS updates & service-packs.

The problem is :

The new Windows SP2 security control center alerts me that the Virusscan ASAP is installed BUT that the update status is unknown.

The computer is brand new, nothing els but the Basic HP/Compaq system software + Windows updates are installed. It seems to be an imcompatibility between Windows XP SP2 Firewall and ASAP.

Any idea ?


Question by:ACOM
    LVL 35

    Expert Comment

    First at all, try to change your setting for active / passive FTP. Dependend from your settings the port behaviour is different. If the download works without the firewall, try to open port 20 additionally to 21 (FTP) or try HTTP if available.
    LVL 4

    Accepted Solution

    You need version 2.8.1 of ASaP (

    Basic solution is to disable the firewall - update ASaP - re-enable the firewall.



    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    Join & Write a Comment

    As I write this article, I am finishing cleanup from the Qakbot virus variant found in the wild on April 18, 2011.  It was a messy beast that had varying levels of infection, speculated as being dependent on how long it resided on the infected syste…
    The term "Bad USB" is a buzz word that is usually used when talking about attacks on computer systems that involve USB devices. In this article, I will show what possibilities modern windows systems (win8.x and win10) offer to fight these attacks wi…
    Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    754 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now