iSeries Access Version 5.5 for Windows - Copy & Paste Problem.

Hi

The copy and paste facility in the above software works only intermittantly for some the users in our company.  For example when copying a field from one AS400 display to another or to a MS Word document.

Has anyone experienced this problem before ?

Could it be a PTF requirement ?

Regards
John Keane

KEANEJAsked:
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daveslaterCommented:
Hi
the only issue I know of is user error.

If you drag your mouse over part of the screen with the Left hand button down - you get a white box. If you copy with this box then only that part of the screen is copied.

Dave
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tliottaCommented:
Dave, the only issue I know of is that I've never used iSeries Access 5.5 -- latest is V5R3 AFAIK.

However, it certainly could be a fix pack issue. Review possibilities here:

http://www-1.ibm.com/servers/eserver/iseries/access/sphist.htm

Info APARs are here:

http://www-1.ibm.com/servers/eserver/iseries/access/caiixe1.htm

Tom
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ShadowProgrammerCommented:
I have had problems in the past copying between client access 5250 sessions and Excel, after a period of time it pastes the same thing into excel no matter what I try to copy from the 5250 session. Although copy/paste still works within Excel, it just won't copy from the 5250 session.

Never found a solution other than close everything down and reboot PC.   (not much help - but you and your users are not going mad)
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tliottaCommented:
Ah, I also see now that it's Personal Communications WorkStation Program Version 5.5 for Windows in the V5R3 of iSeries Access. Sheesh... version numbering from vendors!

Tom
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daveslaterCommented:
No comment has been added lately, so it's time to clean up this TA.
I will leave a recommendation in the Cleanup topic area that this question is:

Accept tliotta comment as answer

Please leave any comments here within the next four days.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!
daveslater
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