Computer cannot wake up from sleep mode

Posted on 2004-11-25
Last Modified: 2008-01-09
If I set "System hibernates after ... mins" and computer goes to hibernating state, or press Sleep button on the keyboard, computer cannot return to normal state after moving the mouse or pressing keyboard key. I need to reset it using Power or Reset buttons.
Question by:AlexFM
    LVL 65

    Accepted Solution

    Hello AlexFM =)

    Are you using any USB2.0 device with the system ?? if Yes then this can be the problem,,, read here :)

    You Cannot Resume Your USB 2.0-Enabled Computer from Hibernation;en-us;818339&Product=winxp
    LVL 10

    Assisted Solution

    Also check with your computer manufacturer for an updated BIOS since this seems like a power management issue, but you did not mentioned if this is a new problem or if it has happened before.
    LVL 9

    Assisted Solution

    do you have a usb keyboard and mouse or ps2 type ?
    LVL 4

    Assisted Solution

    What is your service pack level?

    And if it is SP1 then do you have this installed or not
    LVL 1

    Expert Comment

    Is your computer by any chance a Dell laptop? I've seen many of those have this problem, and can be corrected with a BIOS update from Dell.
    LVL 48

    Author Comment

    The only USB device connected to computer is USB ADSL modem. I tried to uninstall it, but this doesn't help.

    SheharyaarSaahil, I tried to follow your link, this is what I see under USB node in the Device Manager:

    Intel(R) 8201EB USB Universal Host Controller - 2D42
    Intel(R) 8201EB USB Universal Host Controller - 24D4
    Intel(R) 8201EB USB Universal Host Controller - 24D7
    Intel(R) 8201EB USB Universal Host Controller - 24DE
    Standard Enhanced PCI to USB Host Controller
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub
    USB Root Hub

    I don't know what can I do with this.

    OS is Windows XP Professional with SP2. Computer is not Dell laptop.

    >> Check with your computer manufacturer for an updated BIOS.

    Can I get additional information about this? I have no idea how BIOS may be updated.

    BTW, once computer is in Hibernation state, trying to wake it up gives additional problems. For example, after pressing Power button it may load, but screen remains black. Once I got blue screen. I need to turn off computer physically and start "clean" boot, in this case it is OK.

    LVL 65

    Expert Comment

    What is the company of your system ?? i mean is it a white box system or from HP or Compaq or what ??
    also did this problem started after applying SP2 or was there from very beginning since you got the system ??

    Featured Post

    What Should I Do With This Threat Intelligence?

    Are you wondering if you actually need threat intelligence? The answer is yes. We explain the basics for creating useful threat intelligence.

    Join & Write a Comment

    If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
    Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
    This video is in connection to the article "The case of a missing mobile phone (". It will help one to understand clearly the steps to track a lost android phone.
    Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

    746 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    17 Experts available now in Live!

    Get 1:1 Help Now