[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 390
  • Last Modified:

Dell 5100 - Truemobile 1300 Wireless Connection Problems

I recently reformatted my hard drive and now my wireless card will not work.  I have done all Windows updates and downloaded the most recent drivers.  It will connect fine if I use a third party program to connect, but if I let windows handle the wireless it does not work.  It will act like it is connecting to a wireless network that is not at this location.  I had problems before and had installed a windows patch or something to get it working but I don't remember what I did.  Any help would be great as the third party program is not the way I want to go.
Thanks!
0
brianhilfiger
Asked:
brianhilfiger
  • 4
  • 3
1 Solution
 
IanThCommented:
So maybe its finding next doors!

Anyway you need to tell s a bit more as what this third party software was
Are you using an access point
If you are what type is it
0
 
brianhilfigerAuthor Commented:
Well it is not finding next doors.  The network it THINKS it is picking up is the one from work which obviously is not present.  When it connects to this non existant network I can not do anything. The third party software is Verizon's Broadband controller.  I uncheck the box "Let Windows Control Wireless Networks" and use Verizon's software to connect.
0
 
wlennonVP of Domestic & Int'l OperationsCommented:
When you reformatted, did you use the pre-load software that came with the Notebook?  

It may need the propriatary driver for the internal wireless adapter.  If you go to your Device Manager, look for the contoller, if it has a yellow '!' or '?' look here for the driver:

ftp://ftp.dell.com/network 

Or go to Dells site www.dell.com and click on support, you should have a service tag number, and get the needed download from there.

Good luck

wlennon
0
 The Evil-ution of Network Security Threats

What are the hacks that forever changed the security industry? To answer that question, we created an exciting new eBook that takes you on a trip through hacking history. It explores the top hacks from the 80s to 2010s, why they mattered, and how the security industry responded.

 
brianhilfigerAuthor Commented:
I have done that and upgraded the driver.
0
 
brianhilfigerAuthor Commented:
and it didn't work.
0
 
IanThCommented:
so what if you go into advanced on the windows wireless connection manager and try and add it manualy



btw are you using an access point if so which as I've just had a thought that it may be that the access point is wpa and be default windows wants to use wep so you download wpa updare cant remember what its called but I'll post again when I find the file
0
 
IanThCommented:
0
 
brianhilfigerAuthor Commented:
It won't let me use that patch because I have SP2
0

Featured Post

Reclaim your office - Try the MB 660 headset now!

High level of background noise often makes it difficult for employees to concentrate fully on their jobs – or to communicate clearly on calls. The MB 660 headset helps you create a disruption free workspace.  

  • 4
  • 3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now