Good Day Everyone and Debsyl99,
Here is the problem. A nagging problem. There is this 1 user in the whole company (250 users) that sometimes when he clicks on his drive mappings he gets a message stating that "he does not have permissions to open this item" This is unlike any other error in that there is no red X sign on the dialog box.
He showed me that when he is working in a Word 2000 document and he clicks open and then he chooses from the drop down box his drive and then he chooses his file he sometimes gets the error message i stated before.
Troubleshooting steps I took:
1- Deleted his profile and logged on again.....same error problem.
2- Replaced his network adapter card with a new one......same error problem.
3-Replaced the wire from his computer to the outlet in the wall......same problem.
4-Installed a new wire and ran it through to the switch..........same problem.
5-Unplugged his connection from port 8 on the switch and plugged it to a different port......same problem.
6- Monitored the port for excessive collisions and none were found...........same problem.
7-Deleted his logon script and re-created another one using vbs........same problem.
8-Company bought him a brand new IBM laptop...........same problem.
9-I asked the user to change office.......he refuses to because he is the controller and he needs the phone and he has a big office...blah...blah ....blah .
Has anyone else experienced this scenario with mapped drives and Office 2000 with Windows XP SP2? If so i would need your help.