jaud7of8
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HP keyboard works in bios, not in windows
My Hp laptop xf335 ze1000 series laptop keyboard works in the bios but when the laptop boots to windows the keyboard and mouse will not respond. I can install an external keyboard and mouse and get it to work, but I like to travel with my laptop, and these items are cumbersome.
I have reinstalled windows xp pro full edition several times as well as the emergency disks that came with the computer. I have downloaded and installed the lastest drivers for the touchpad, and the keyboard will usually work when I reboot as required but upon the next reboot, the keyboard does not work. I have never gotten the mouse to work after this problem came up. I have even updated the bios (several times), and again the keyboard will usually work 1 time upon reboot (provided the system reboots, which it doesn't always do after reinstalling the touchpad drivers and updating the bios or deleting the keyboard in hardware devices, which I have done). After that I am back to the corded external usb keyboard and mouse, the computer has no ps2 ports.
I reset the computer through the paperclip hole on the bottom (outside of updating the bios), with no good luck.
Please help!
Thanks
I have reinstalled windows xp pro full edition several times as well as the emergency disks that came with the computer. I have downloaded and installed the lastest drivers for the touchpad, and the keyboard will usually work when I reboot as required but upon the next reboot, the keyboard does not work. I have never gotten the mouse to work after this problem came up. I have even updated the bios (several times), and again the keyboard will usually work 1 time upon reboot (provided the system reboots, which it doesn't always do after reinstalling the touchpad drivers and updating the bios or deleting the keyboard in hardware devices, which I have done). After that I am back to the corded external usb keyboard and mouse, the computer has no ps2 ports.
I reset the computer through the paperclip hole on the bottom (outside of updating the bios), with no good luck.
Please help!
Thanks
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Odd that your mouse (I suspect it's a touchpad, right?) doesn't work. If you run Linux, you can use the command:
dmesg | less <Enter>
at the prompt in a terminal window and see if the touchpad is at all detected. It may be defective.
/RID
dmesg | less <Enter>
at the prompt in a terminal window and see if the touchpad is at all detected. It may be defective.
/RID
ASKER