[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Remote Desktop Connector

Posted on 2004-11-26
4
Medium Priority
?
243 Views
Last Modified: 2010-04-19
Hi,

We are having problems using Remote Desktop Connector to connect to various servers on the Internet. We only have problems connecting to servers which are on an ADSL connection, Leased Line servers work fine.

We use PlusNet as our ADSL provider and when I open remote desktop connector and put the server address in and select connect, sometimes the login screen is displayed, but sometimes the connector reports that it timedout waiting for a response. When I am able to login to a server the connection is very unstable, it often reports it is attempting to reconnect and the screen goes grey before coming back and working for 2-3 minutes then the same message is displayed.

I am told this is due to the strucutre of the ATM network and that the RDP packets dont like being split up as they travel accross it. Interestingly enough I dont experience this problem when I connect to ADSL using a different provider.

I have also been told that changing the MTU on the server I am trying to connect to will resolve this problem, though I have tried this and it hasnt made the problem any better. Is it just a question of trying different MTU settings, or is there something else I can do to solve this.

Thanks

Andrew
0
Comment
Question by:ttnetworks
  • 2
  • 2
4 Comments
 
LVL 5

Accepted Solution

by:
map000 earned 1000 total points
ID: 12681914
what MTU size have you tried?
0
 

Author Comment

by:ttnetworks
ID: 12681929
1430
0
 
LVL 5

Expert Comment

by:map000
ID: 12682896
try 1400
0
 

Author Comment

by:ttnetworks
ID: 12717378
Same error using 1400 and 1430.

I assume its just the MTU I need to change, and theres nothing else that might cause this problem ?
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

On July 14th 2015, Windows Server 2003 will become End of Support, leaving hundreds of thousands of servers around the world that still run this 12 year old operating system vulnerable and potentially out of compliance in many organisations around t…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
When cloud platforms entered the scene, users and companies jumped on board to take advantage of the many benefits, like the ability to work and connect with company information from various locations. What many didn't foresee was the increased risk…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?

873 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question