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How to preven session time outs in OWA Exchange 2003

Posted on 2004-11-26
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Last Modified: 2009-07-09
I need to change the time out for seesion to expire in OWA Exchange 2003.  i don't know what the default is, but I'm getting calls from branch offices stating the following keeps happerning: Your session has expired. To continue your work, please re-enter your domain\alias or your e-mail address and password, and then click Log On

Does anyone know a answer to this?

Thanks
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Question by:dcleaver
2 Comments
 
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Accepted Solution

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Salehd earned 1000 total points
ID: 12742616
"Note:  You can change the default timeout by changing the following registry setting:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ExchangeWeb\OWA
Registry Value: PublicClientTimeout
Value Type: REG_DWORD
Value Data: (possible setting decimal)

and

Registry Value: TrustedClientTimeout
Value Type: REG_DWORD
Value Data: (possible setting decimal)

On both registry values the possible settings will vary from 1 – 4320 (minutes). After changing these settings you have to restart your W3SVC service."
Source: http://www.msexchange.org/tutorials/OWA_Exchange_Server_2003.html
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Expert Comment

by:mgijtenbeek
ID: 24813638
Please not that the registry key on my server is slightly different from the one posted (perhaps a different level service pack?).

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ExchangeWeb\OWA on my system it is:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWeb\OWA <-- Note the MS in front of ExchangeWeb.

Just a quick note to help others.
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