Need to see what user is doing for offsite support via remote desktop
Posted on 2004-11-26
Remote desktop is a handy little too, especially for me, who's an offsite contractor. But occassionally there will be times when a user wants me to see something on their screen and I'm not able to, as it seems that remote controlling their desktop via terminal services creates a separate desktop for me to work in simultaneously. Is there any way that I can see what they're doing and control their mouse/keyboard using remote desktop? Thanks.