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remote assistance to non xp computers

Posted on 2004-11-26
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I'm currently using xp and connecting to other computer users also using xp after they send me an invitation ... how can I connect and control someones computer who doesn't have xp? ie where they can see what i do on their screen similar to remote assistance?
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Question by:stefanomarco
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stevenlewis earned 2000 total points
ID: 12684573
cool free remote control program
http://www.uk.research.att.com/vnc/winvnc.html
tightvnc (updated, still free)
http://www.tightvnc.com/


When using TightVNC with Windows XP, the remote screen not showing up is not caused by network speed or resolution settings. Under Windows XP, VNC can't work if Terminal Services are enabled


also Netmeeting has remote control cababilites (included with windows)
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by:jimcourt
ID: 12684581
I've used Dameware Remote Control and it works great.

http://www.dameware.com

It can be deployed remotely.
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by:stefanomarco
ID: 12684622
thanks ... i got winvnc up and running pretty quickly .. but obviously there always has to be the same program running on the computer you're trying to connect to? whether it be this one or others?
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by:stevenlewis
ID: 12684640
Yes, vnc has to be on the other machine listening, I think you'll find all remote control programs can only communicate with the same program on the other machine. I don't know of any that can communicate with another program
example vnc connecting to pcanywhere
it has to be vnc to vnc or pcanywhere to pcanywhere (another remote control from symantec)
the nice thing is vnc is easy to setup, the bad is the user has to download it and set it up for you to use it
Netmeeting is included with windows, but can be fairly complicated to setup a remote control session (had to do this with my mother-in-law, who is not real computer literate)
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by:stevenlewis
ID: 12684646
netmeeting setup (this refers to LAN, but all you need to know is the ip of the host)
http://www.windowsnetworking.com/pages/article_p.asp?id=62
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by:stefanomarco
ID: 12684651
thanks steven :)
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by:stefanomarco
ID: 12684658
and you too jim :)
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by:stevenlewis
ID: 12684660
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by:stevenlewis
ID: 12684664
Glad we could help!
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