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Beginning dump of physical memory

I have windows 2000 server on my PC. Configuration is  AMD processor with 40GB Samsung Hard Disk and 256 MB RAM.
My problem is after every few minutes of working on the PC it shows a blue screen with a message something like

Beginning Dump of physical memory.
Dumping physical memory to disk:   (here it shows a counter)


This isn't the complete error. On the top of this there is some Error and some address displayed like A01283F2.  Wasn't able to write that down,

Also my other applcations show strange behaviour. After some time they stop working with errors like

expected address (some address here) and found address(some address here)


I thought it could be virus. So i formatted my hard disk even deleted the partiition and made new one but no use. Also tried windows 2000 professional.
PLease Help





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thomas908
Asked:
thomas908
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3 Solutions
 
KaliKoderCommented:
Hello thomas908,

It seems it could be a hardware problem, most likely related to either Memory or a loost perripheral. It could also be a bad System driver thats being used as well. The full error message on your Blue Screen of Death would be helpful. What you should do is following:

- Check your system RAM using MS RAM Diagnostic utility, available at http://oca.microsoft.com/en/windiag.asp 
- Go to Device Manager, see if you have any Hardware thats showing a conflict (exclamation mark). If there are any conflicting devices, you should try and disable/remove them and readd them with proper driver. To go to Device Manager right click my computer -> properties -> Hardware -> Device Manager
- If the other does not turn up any error message, then I recommend you try removing "perripherals" and "Cards" from your system one by one and see if it cures anything (sometimes just reseating them proprtly in a different slot helps as well)
- You should also try and run Spyware detection tools like SpyBot and Scan your computer for viruses using a Virus scanner in safe mode

Thanks and Good Luck!
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cpc2004Commented:
Whenever windows crashes with blue screen, it writes a system event log and a minidump.

Check system event log and look system event 1001.
Control Panel --> Adminstrative Tools -> Event Viewer --> System --> Record 1001
Copy the content of all the record 1001 and paste them back here

Hope it can help you
cpc2004
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thomas908Author Commented:
>>You should also try and run Spyware detection tools like SpyBot and Scan your computer for viruses using a Virus scanner in safe mode

Doesn't formatting the hard drive remove them ?
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KaliKoderCommented:
Yes it does, and thats why I listed it as a last thing to do. If you are installing programs after you redo your OS, and if a program is malware, it could do such a thing.
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thomas908Author Commented:
>>Yes it does, and thats why I listed it as a last thing to do. If you are installing programs after you redo your OS, and if a program is malware, it could do such a thing.

I only install Java and tomcat after that. So may be we can rule out that prob.
Someone told that there is a  possibility of a virus in BIOS and it doen't go by simple formatting and u have to do low level formatting. Is that true ?
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KaliKoderCommented:
If I were you, I would'nt even go about installing anything bu just the base OS. Fix that problem first, then go about doing anything on top. Boot Sector / MFT Viruses are possible, I dont think there are "Bios Viruses", however Bioses do allow Virus Protection built into the BIOS. If your BIOS has an option for doing this, it might be worthwhile turning it off and see if it makes a difference.

BTW, low level formatting would not cure the "BIOS" virus, it just recreates tracks on the Hard Drive platter, putting it back to a "factory default" type of setting
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Wayne BarronCommented:
What does the Event Viewer show?
We need this information in order to be able to assist you in problem?
As instructed by: cpc2004

Carrzkiss
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thomas908Author Commented:
>>Boot Sector / MFT Viruses are possible

I am sorry, I meant Boot Sector Viruses.

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thomas908Author Commented:
This is the complete error

/**************************/
STOP: 0x000007A ( 0X00000001, 0xc000005, 0x81193020, 0xc01DF00)
KERNEL_DATA_INPAGE_ERROR

Beginning Dump of physical memory.
Dumping physical memory to disk:   (here it shows a counter)
/********************/

After this the machine restarts


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thomas908Author Commented:
>>Check system event log and look system event 1001

Here is what i found in 1001

/************************/
The computer has rebooted from bugcheck. The bugcheck was: 0x0000001E ( 0xc0000005, 0xa01283f2, 0x00000001, 0x31616c4c).

Microsoft Windows 2000 [v15.2195]. A dump was saved in C:\WINNT\MEMORY.DMP


/*************************/
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thomas908Author Commented:
Apart from the blue screen every once in a while I get strange errors. Here is one of them
This displayed in a alert window

/************************/
mmc.exe Application error(This was the title of alert)

The instruction at "0x77fccd4e" referenced memory at "0x0000020c". The memory could not be "read". Click OK to terminate the program.
 
/***************************/

After this error when I clicked My Computer nothing diplayed in it. It was corrected upon restart.

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KaliKoderCommented:
Hello again Thomas,

I would also recommend you do a Chkdsk on your machine as well. Its very well possible that there is corruption / Bad sectors on the Hard Disk.

Perform a chkdsk /f on your drive by opening up a command prompt and typing "chkdsk /f" (without quotes) and hit enter. When it asks you do you want to schedule this at next boot up, say yes and reboot. Upon reboot, chkdsk would run and fix any errors if there are any. You should do this for the C: drive and any other physical drives or partitions you have on your system.

Thanks
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thomas908Author Commented:
Thanks for replying.
I have done chkdsk /f and also went to My Computer--> right clicked on drive icon and select properties ---->click on tools --->Press Check Now----> select both the checkboxes---->click start

Checking for both of them took place at startup.
But as soon as the check finished the machine starting rebooting, so i coudn't see what the result was(were there any bad sectors or not). Is there some log where the result is saved so that i can see it . Isn't there something like Scandisk in Win98 which displays the result after completing?

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cpc2004Commented:
Your Windows takes a full dump when it crashes. Do you find the minidump at the folder \winnt\minidump? If yes, please attach the minidump to any webspace so I can study the dump. I can find out the culprit which cause bugcheck code 1E.
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thomas908Author Commented:
there is minidump, but its not in readable form.

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Wayne BarronCommented:
The MiniDump file can be opened in " Windows Notepad "
It can then be viewed and edited.
The above information is strictly for reference, please do not post
The file in here, as it is a huge file.

=========================

The error that you are getting   0x01e :
=========================
This stop message, also known as Stop 0x01E, indicates that a kernal-mode
process tried to execute an illegal or unknown process instructions.
This Error handler is a default error handler that catches error not associated with other
Specific error handlers.

====Meaning=======
Hardware incompatibility
(or)
Buggy device driver or System Service.
+===============================

The above mentioned Stop 0X01E error.
This same error happened to us on Thanksgiving day (or before, can't quite remember)
I was able to do an "Emergency Repair" and then Boot into Safe Mode.
Once in Safe Mode, I backed up all Data.
Then I Rebooted and reinstalled the Operating System.

If you are a Member of a Network, then you can choose
Safe Mode with Network Support.
In case you want to backup your data to another machine.

==================
The Error 0x01E. Is probably what is causing your [My Computer] not to display
Items until Reboot.
Your system is very unstable. And chances are, the system has been running (Installed)
For close to a Year if not longer.

================
It is best to download the "Disk Utility" program from your
Hard Drive Manufacture. And boot with the Floppy Support on.
And test the Hard Drive, making sure that it does not have a problem either.
================

It is recommended by: Microsoft, to reinstall your Operating System at least 1 to 2 times a year.
Depending upon the work load that your computer goes through.
List:

Programmers :  2 - 6 times a year (This from experience of being a programmer for the last 7yrs)
Heavy media systems: 1-3 times a year (If you do a lot of "Gaming, Media File Editing, and another else that may deal with any type of Media related activity)
Regular Users - 1 - 2 times a year ( People that generally only surf the internet, send/receive mail & Messenger People )

It is Recommended to resolve this Issue. That you Reinstall your Operating System.
If you are able to correct the "Driver Related" Issue.
Your system is still very unstable. Anytime that your [My Computer] becomes inaccessible
During any time of your Computer Use, This is a sign that it needs to be reinstalled.

When reinstalling the OP, make sure that you install all "drivers" for all Hardware.
Once you have successfully installed Hardware Drivers.
You then install Software. Keeping an eye on the [Event Viewer]
Making sure that none of the Software that you are installing causes any type of conflict.
With another else on the system.

HTH
Carrzkiss
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KaliKoderCommented:
Hello Thomas,

Can you install this hard drive as a "slave" in another working machine with the same OS and try and do a chkdsk there ? If this is not possible, do you have a dos utility that could do this disk diagnostic for you ? Sometimes there are some utilities available from your Hard Disk manufacturer too, if you let me know the brand and model of your drive, I can help you find it too. It might be worthwhile doing this, it seems its either RAM or the HardDisk to me.

Thanks
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cpc2004Commented:
I have installed windbg which can format the minidump
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thomas908Author Commented:
I have the minidump but still looking for place to put it.

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cpc2004Commented:
You can email the minidump to me
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thomas908Author Commented:
>> You can email the minidump to me
Mailed

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Wayne BarronCommented:
A little late on this.

If the Hard Drive has "Bad Sectors" it will report it in the "Event Viewer"
As such, If you do not find anything in the Event Viewer, then your Disks are fine.

Also. The [Stop Error: 0x01e]
We encountered this again early this morning.
After viewing the Dump File, The "Network Card" was bad.
We replaced the card, and everything looks good to go now.

The Dump File should not be no more than 65KB in size.
If you open it up in "Windows Notepad"
You can scroll through (Do a "Word Wrap" on the file as well, for better navigation)
The file and find out what Hardware is having the problem.
It should show it somewhere in the Middle.

Also check and see if you have any other errors like: 0x01a as well.
As they usually accompany the 0x01e.

HTH
Carrzkiss
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cpc2004Commented:
I've processed the dump and I cannot find anything usuall. Send me more minidump if you have. The only recommendation, your W2k is SP3, upgrade to SP4 or SP4 may resolve your problem if the problem is related to W2K itself.
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thomas908Author Commented:
Thanks everyone for helping.

There are a few suggestions posted above which I haven't been able to try till now, like upgrade to SP4, chkdsk after making it a slave etc. It may take some time before I am able to try them all and it'll be wrong keep the question open for so long. So i am awarding the points and just in case all this doesnt solve my prob I'll open another question, although i am hopeful it will.

Thanks a lot


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