Explorer--path < >does not exist or is not a directory

Posted on 2004-11-27
Last Modified: 2010-07-27
Using Outlook 2002, when I click on an email hyperlink I get an error message in Explorer "the path < >does not exist or is not a directory", e.g. when I clicked on the link to verify my email address from Experts Exchange, I got the message "the path 'OCXEVsMfPBw26lib' does not exist or is not a directory.  I am using XP Home Editiion, Explorer version 6.0.2900.2180.xpsp_sp2_rtm.010103-2158 Update version SP2.  When I do get an email link that works, I also get one extra blank Explorer window.  If I cut a paste the URL in IE, it works just fine.  I have reinstalled Outlook.  If a hyperlink does work, I also get one extra blank IE window in addition to the website window.
Question by:kbcooper
    LVL 34

    Expert Comment

    Hi kbcooper,

    Open Interet Explorer, Tools, Internet Options, Programs tab
    In the mail clients list, select Outlook Express and click Apply

    Repeat the same and this time set Outlook 2002 as the default.

    Author Comment

    I did the above and I am still getting the same error message in IE.
    LVL 65

    Expert Comment

    Hello kbcooper =)

    How did this problem started? i mean recently or.....?
    can you try to use outlook from another user account and check if same error ??
    LVL 49

    Expert Comment

    Try doing this

    go to my computer --> tools --> folder options --> file types
    click on (NONE) URL:HyperText Transfer Protocol so that it is enabled
    click on Advanced
    Click on edit
    under "Application used to perform action" give this

    <give the path of the executable file of IE here >

    press OK

    Now logoff the machine
    log back in and check clicking the hyperlink

    Also try to send yourself a test email with in the body of the message and check if you can open that link ..

    LVL 49

    Accepted Solution


    Also make sure Outlook and IE are the default email and browser respectively

    Then follow the above procedure (the one in my first suggestion) for these file types aswell

     URL:Gopher Protocol
     URL:Hypertext Transfer protocol with Privacy

    close IE , outlook
    open outlook alone and check ..

    Can you click on an hyperlink in a webpage and be able to open it in another window of IE or in other words , go to a website , right-click a link and open it in a new window and see if you can open it fine.

    If not , doing this  might help
    Unable to Open Link;en-us;Q281679&sd=tech

    Also delete temporary internet files , cookies and check

    Temporarily disable pop-up blocker and check


    Author Comment

    Thanks sunray 2003.  When I went intogo to my computer --> tools --> folder options --> file types
    click on (NONE) URL:HyperText Transfer Protocol so that it is enabled  and clicked on Advanced > Edit, I notice under Application it had Netscape 6 (which I don't use) and replaced it with IExplore, everything started to work fine!
    LVL 49

    Expert Comment

    Glad you got it fixed

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