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"Unable to Display Folder.  MS Office Outlook could not access the spec ified folder."

Posted on 2004-11-27
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Last Modified: 2012-05-05
Hi Folks,
I have a newly installed SBS2003 server w/exchange server 2003.  New workstations w/ WinXP SP2 and Outlook2003 on all.  Standard OEM install from Dell.  Nothing out of the ordinary.  4 workstations connected as of now.

When I try to open the Public Folders in Outlook I receive the following error:

"Unable to Display Folder.  MS Office Outlook could not access the spec ified folder location.  The connectionto the MS Exchange Server is unavailable.  Outlook must be online or connected to complete this action."

Email is working fine.  All the connections to the server are normal.

I started to check the permissions on the public folders of exchange, gave everyone full Access however this didn't work.  

Perhaps a SP2 firewall issue?  Do I need to make exceptions?  shouldn't this be automatic during the domain joining procedure?

Any clues would greatly be appreciated.  
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Question by:dwcorwith
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sunray_2003 earned 1600 total points
ID: 12686603
SP2 may or may not be the issue. Have you tried to add outlook in the exception list or disabled windows firewall to check if that would help .

In couple of MS KB articles on this specific issue , I see Hot fixes for outlook have solved the issues.
Make sure your Outlook is fully updated going to http://officeupdate.microsoft.com 
restart outlook and check how it goes.

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by:dwcorwith
ID: 12686609
Thanks Sunray for the expeditious response.  Impressive.  I'll give it a try and get back to the question.
dwcorwith
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by:dwcorwith
ID: 12704497
The Office updates may have resolved it on the other workstations, however I discovered the workstation in question was "Offline".  After the udates did not resolve it, I went to Tools | options | Mail Setup | Email Accounts | Exchange Mail account | More Settings | General | When starting | "Change to Manually control connection state | Connect to network.

This resolved it, which tells me there may be a problem w/ SP2 and the "Automatically configure" function.

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by:dwcorwith
ID: 12704528
What I think is appropriate, would be to "split the points " w/ Sunray, as he had a partial answer, however it didn't fully resolve the issue. Thanks Sunray.

EE Admin:  So how do I close this thread and give partial points (200) to Sunray?.
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by:sunray_2003
ID: 12704837
Post a 0 pt question in Community Support and request a mod what you need to do

SR
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