PC locks up

Posted on 2004-11-28
Last Modified: 2010-04-26
I had to format my HD and I had it upgraded to XP Pro.  The guy who did it also installed my drivers.  Here is the problem.  When I use my DVD drives (I have 2 one is DVDRW)  If I use it twice in a row, for instance copying mp3's that were on my previous hd, it locks up.  I am not sure if he installed the drivers for my dvd drives.  Here is a brief description of my setup.
I have a Sony Vaio PCV-RS 530G
HD 160GB
Thank you
Question by:chuckiebaby91169
    LVL 4

    Accepted Solution

    You mention that it locks-up.  Is there an error or anything displayed?  Do you have to reboot or does it come back?  Does the lock-up happen at any other time?

    If you look in the Device manager...
     Type WinKey + E
     Select Control Panel
     Select System
     Hardware tab
     Device manager

    do you see any errors?  

    Still in Device manager can you see your two DVD drives listed under 'DVD / CD-ROM drives'?

    Any other information to consider?


    Author Comment

    No error and I have to hold the power button to shut it off. It only occurs when i use my DVD drives,  but not all the time.

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