San Disk Flash Card, Digital Camera Picture Retrieval Problem

A client has a Kodak DX6440 camera.  The pictures show up in the camera and can be copied onto the computer if the camera is put on the docking station.  If the camera is attached to the computer with just a USB cable the card shows up, the folders on the card can be seen, but the pictures don't show up.  If the card is put into a card reader the pictures show up but are corrupt, unreadable.  The card reader is a no name 4 in one type (4 different sized slots, each slot shows up as a different drive) that is hooked up to a server so that it can be used by anyone in the office.  The card reader works fine on compact flash cards.

My questions are:
Why is this happening?
What is the best way to resolve it so that everyone can easily get pictures off the camera?
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Chris BRetiredCommented:
In the camera menu you will find the option to format the card. This should solve the problem. Did for me.

Chris B
It seems to me that there is a mechanizem that allows the camera to transfer those photoes in an easier manner within the docking station. Otherwise, I think it is a formatting issue thatthe reader is not supporting and the camera does not have sufficiant electrical power to transfer those photoes.

This is my opinion;

If the pictures are viewable with the camera and they can be downloaded using one method, the card and files should be OK, I think.

The problem may have to do with the USB drivers. I guess the card reader is also USB. Can you try:
1) Move the card reader to another computer?
2) Use another card reader?
3) Using a mem card to PCMCIA adapter and try reading the card in a laptop? (Different drivers involved for PCMCIA cards)

What O/S is on the server, btw? win XP? Some kind of USB problems seem to be around for XP if not updated with SP1.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
griff0nAuthor Commented:
A new card reader solved the problem.  I split some points to Cyber-Dude because I think he's right about the camera not having enough power without the dock.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.