Toshiba Satellite S1800-354S modem problem

I have recently upgraded the above mentioned laptop to Windows 2000, and have managed to update the graphics and network drivers. However, i can't find a suitable modem driver ANYWHERE. I have been to the toshiba site and a few other modem driver sites but none of them have a driver relating to this particular make and model of laptop. The control panel tells me there isn't a modem installed and i am unable to find the modem model anywhere within the laptop properties. So in summary, how do i find a valid modem driver for a Toshiba Satellite S1800-354S (PS183E) (Windows 2000)??????

Please help!

Roy SidebottomIT TechnicianAsked:
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It would have gone MUCH faster if you had said your machine was a UK model.

Here's your support web site:
Roy SidebottomIT TechnicianAuthor Commented:
thanks, tried these drivers, but not helped unfortunately. They install as normal, but then no modem shows up in the modem settings in the control panel. Tried re-booting and re-installing, but still nothing....
Well that's a completely different problem.

Do you have the modem disabled? I often turn mine off to extend battery life. It completely disappears from the system.

Try BIOS settings or Toshiba's configuration tool to ensure the modem is enabled.

In addition, if Toshiba has some testing software (IBM provides PC doctor or testing in the BIOS), test the modem to ensure it works.

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Roy SidebottomIT TechnicianAuthor Commented:
Thanks Chris,
however, my solution turned out to be installing a new internal modem card, using the drivers from its installation disk etc, and it worked. But i am awarding you the points for your useful tips anyway.


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