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  • Status: Solved
  • Priority: Medium
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Printing HTML formatted emails with attachments (icon missing)

When I print an email with an attachment and the email is written in HTML format it gives no indication of the attachment.  Unfortunately I cannot change the format to RTF or Plain Text as I have another application that requires the email to be in HTML format.

I am running Windows 2000 (fully patched) with Office XP/2002 (fully patched).  The only workaround I can find is to click Edit...Edit Message then change the format from HTML to Plain Text then print it which is very time consuming.  Is there another way of doing this?

Thanks very much

Ed Mozley
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emozley
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emozley
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1 Solution
 
sunray_2003Commented:
Ed

I am sure i have solved this issue sometime back totally forgot the exact cause now.
Can you check if you have Word enabled as the default email editor. Try disabling it and then open the HTML email in a new window and then try printing it out.

I shall be back once I get hold of that solution

SR
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sunray_2003Commented:
Ah. Looks to me there is no other option other than to change the format as you do

Attachment Icon Does Not Appear in Printed HTML E-Mail Messages
http://support.microsoft.com/default.aspx?scid=kb;en-us;821840&Product=out2K
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