Printing HTML formatted emails with attachments (icon missing)

When I print an email with an attachment and the email is written in HTML format it gives no indication of the attachment.  Unfortunately I cannot change the format to RTF or Plain Text as I have another application that requires the email to be in HTML format.

I am running Windows 2000 (fully patched) with Office XP/2002 (fully patched).  The only workaround I can find is to click Edit...Edit Message then change the format from HTML to Plain Text then print it which is very time consuming.  Is there another way of doing this?

Thanks very much

Ed Mozley
emozleyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

sunray_2003Commented:
Ed

I am sure i have solved this issue sometime back totally forgot the exact cause now.
Can you check if you have Word enabled as the default email editor. Try disabling it and then open the HTML email in a new window and then try printing it out.

I shall be back once I get hold of that solution

SR
0
sunray_2003Commented:
Ah. Looks to me there is no other option other than to change the format as you do

Attachment Icon Does Not Appear in Printed HTML E-Mail Messages
http://support.microsoft.com/default.aspx?scid=kb;en-us;821840&Product=out2K
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.