• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 479
  • Last Modified:

Realplayer 10 and Windows XP SP2

I recently upgraded to Windows XP SP2 and have since been unable to stream .RM files through Realplayer 10.  Does anyone know of a fix or solution to this problem?
0
TheChos
Asked:
TheChos
  • 8
  • 8
1 Solution
 
crissandCommented:
Try first to disable Windows firewall. If you can play streamed files, you must configure the necessary ports in Windows firewall. Real player use 554 for rtsp as in rfc 2326. Then activate windows firewall again, keeping rtsp port open. If you use another firewall, the procedure is the same, but you must decide what firewall you keep, and don't have two firewalls enabled.

http://www.rfc-editor.org/rfc/rfc2326.txt
0
 
TheChosAuthor Commented:
I disabled the firewall and it still doesn't work.
0
 
crissandCommented:
I've found in a spanish list that the free version of RP10 could stop working after installing SP2. You may try uninstall and reinstall and update to the last build available on real networks.
0
Vote for the Most Valuable Expert

It’s time to recognize experts that go above and beyond with helpful solutions and engagement on site. Choose from the top experts in the Hall of Fame or on the right rail of your favorite topic page. Look for the blue “Nominate” button on their profile to vote.

 
TheChosAuthor Commented:
I've uninstalled and reinstalled numerous times and it still doesn't work.  do you think that the "oay" version might work?
0
 
crissandCommented:
On real networks site there is version 10.5, but nothing related to SP2 except for firewall. I don't know what "oay" mean.
0
 
TheChosAuthor Commented:
I meant "pay"
0
 
crissandCommented:
I don't know. The problem could be related to windows, not to RP. Can you post the link to the stream you want to see?
0
 
TheChosAuthor Commented:
0
 
crissandCommented:
I get this message:

This users max number of streams has been exceeded.
rtsp://64.40.144.137:554/%7efateaudi/ShowFM006JohnGreen.rm?cloakport=8080%2c
554%2c7070

This is a server error. Can you try another source of Real media streams?
0
 
turn123Commented:
Hi TheChos :-),
Since we haven't heard from you for a couple of days could you please give us an update on the status of this question?
See:  http://www.experts-exchange.com/help.jsp#hi51 Thank you, turn123's friendly update request script.
Offtopic comments about this script to http://www.experts-exchange.com/Applications/Q_21188389.html please :-).
0
 
TheChosAuthor Commented:
(Sorry for the delay.  Last week I entered a response but I guess I never hit submit.)

 I encountered the same error but if you try it again, it will most likely work from your computer.  This past weekend I was able to listen to the streaming from my dialup connection at home, so I know that the site is working properly.

By the way, I currently have RealPlayer version 10.5 installed on my computer.

 
0
 
crissandCommented:
Have you tried another source of real media streamed music, to see if the problem exists? A radio or something like that?
0
 
TheChosAuthor Commented:
No, I looked but cannot find a site.  Do you have one that I can test?
0
 
crissandCommented:
Open realplayer, Music and my library/Radio Home
0
 
TheChosAuthor Commented:
I opened numerous radio stations and they all worked.  Would this indicate that the site I'm trying to stream from is the source of the problem?  Were you able to stream from the source indicated above?  Could it have anything to do with the .rm extension?
0
 
crissandCommented:
No, every time I've tried I could'n't hear any music from http://www.fatemag.com/radio.html, but any other site works. Right now I'm hearing a local radio station just fine. I think you don't have to be worried, the problem is not in your computer.
0
 
TheChosAuthor Commented:
Sounds good.  I'll contact the webmaster of that site and let him know.  Thanks for your help.
0

Featured Post

Important Lessons on Recovering from Petya

In their most recent webinar, Skyport Systems explores ways to isolate and protect critical databases to keep the core of your company safe from harm.

  • 8
  • 8
Tackle projects and never again get stuck behind a technical roadblock.
Join Now