Outlook Express -Norton Antispam error message

Client computer, XP Home w/ SP1, fully patched but NOT with SP2...

Norton Internet Security 2005...

Ran all virus scans, spybot, adaware etc...seems clean...

Outlook express is set up to switch identities between 2 users...

If user #1 leaves OE open and user #2 wants to use his identity...we start switching identities...

OE will close down and open up with the new user...then I get an error message...

"Norton AntiSpam has finished configuring Outlook Express.  Outlook Express will now be restarted"

OE will go thru this re-start sequence 2 times...then it will stabilize and user #2 can use OE...

Now if user #1 wants to use OE and #2 left it in his identity, OE will go thru the exact same re-starting sequence...

Client used to have Norton Internet Security 2004 and reports OE did NOT do this...but it seems to have started with NIS 2005...

I don't have a clue where to start...

Ideas anyone???

Thanx
Steve

LVL 2
Steve MutchlerIT TechAsked:
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I wear a lot of hats...

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sunray_2003Commented:
Have you already checked this

Error: "Norton AntiSpam has finished configuring Outlook Express. . ." when opening Outlook Express
http://service1.symantec.com/SUPPORT/nip.nsf/3897bf24c622c3ef85256eda00456216/01d8845c60f856d088256de8007bdf63?OpenDocument&prod=Norton%20Internet%20Security&ver=2005&src=sg&pcode=nis&svy=&csm=no

Norton themselves say disabling NIS is the only solution as of now
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Steve MutchlerIT TechAuthor Commented:
Sunray...

Do you just camp out on this site???

I have asked more questions and you have answered them faster than a speeding bullet...:)

No, I have not seen that article...just checked, and that is the issue...

Thanx and here is the goodies...

Steve
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sunray_2003Commented:
stevem5000,
> Do you just camp out on this site?

hahaha.. Kind of .. Just whenever I am awake.. around 16 hrs a day..
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sunray_2003Commented:
Your name looked familiar to me but didnot know who you were until i saw ur famous Question
http://www.experts-exchange.com/Applications/Email/Q_21193941.html

I liked that question very much..
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Steve MutchlerIT TechAuthor Commented:
Sunray...

Any idea how many points you have made off me in the past year or two...???

I suspect if I look thru my questions, and at my former employer, I suspect you have answered more than anyone else...

GOOD JOB!!!

Best regards
Steve

Is that now regarded as a "famous question"???...I had no idea I was "famous"...:):)
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sunray_2003Commented:
go to my profile
you would know the pts..

Oh I was just saying for me that question was really interesting to work with..

SR
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