This is not a Track-it question but it is an IIS question, for all you IIS gurus. I have installed track-it and setup the web add-on for the software. Everything is working well; I am going to point our users to use the web add-on to submit their help request. I have also imported all the users from our domain so that everyone can use one logon username and pwd. Anyways, the question is this… as a default web address for track-it is http://localhost/tiweb60/...etc
but my manager wants to make it simple. He would like to see it as http://helpdesk
or anything else that the end user can just remember and type it in the address bar. Is there any way to change that in IIS? I know that the software comes with the default web address. Therefore, I guess if I wanted to change something it would be in IIS.
Thanks for all your response in advance.