win98 cant see some shared printers in directory

Posted on 2004-11-30
Last Modified: 2012-05-05

I have a strange problem here and it only recently started happening. I have 5 network printers setup on a windows 2003 server in an active directory domain. These printers are shared and have win98, NT, 2000/XP, and 2003 drivers. All of my windows 2000 clients can see all and print to all printers in the directory. The Windows 98 clients can only see half of the printers in the directory, they cannot see the rest of them in either "add printers then browse" or by entering the UNC path\sharename! I can ping all the network printers from win98 and can even access the built-in http web management services on the printers.

All of my windows 98 clients have the win98 AD client installed and have no problems loggin into the domain. Something about sharing with windows 98 is really strange in AD, any thoughts? I have made sure all my win98 clients have file and print services, user-level share enabled, and the correct WINS information.
Question by:SANG501
    LVL 18

    Expert Comment

    Are the printers installed on the standard TCP/IP printer port?

     I've seen some wierd things happen if other ports are used.  Just a thought....hmmm...
    LVL 1

    Author Comment


    Yes, I am using the standard TCP/IP printer port.
    LVL 4

    Accepted Solution

    Could be a DNS issue.  Can you install NetBIOS and see if that helps to locate the printers through a share name?  Can you connect to the share by IP address?


    Can they connect to the any of the shares on the Domain Controller?  
    LVL 1

    Author Comment


    NETBIOS is installed and working, they can access other shared printers with the exception of 2. Though nothing has changed on the shares or the printers, I fear that something is not setup correctly. Everything runs fine on the win98 clients and they can access all network resources with the exception of these 2 printers. At one point they were able to connect to them but suddenly they cannot.

    invoking a net view \\printserver command on win 98 clients lists all the shares on that printer server and again fails to show the 2 printers in question. Windows 2000 clients can see them no problem..


    Expert Comment

    I was having the same issue, I opened up my DNS MMC console and right clicked on my DNS server and selected Clear Cache. (I have a primary and a seconedary so I did it on both) This seemed to fix my problem.

    Hope it helps.

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