win98 cant see some shared printers in directory

I have a strange problem here and it only recently started happening. I have 5 network printers setup on a windows 2003 server in an active directory domain. These printers are shared and have win98, NT, 2000/XP, and 2003 drivers. All of my windows 2000 clients can see all and print to all printers in the directory. The Windows 98 clients can only see half of the printers in the directory, they cannot see the rest of them in either "add printers then browse" or by entering the UNC path\sharename! I can ping all the network printers from win98 and can even access the built-in http web management services on the printers.

All of my windows 98 clients have the win98 AD client installed and have no problems loggin into the domain. Something about sharing with windows 98 is really strange in AD, any thoughts? I have made sure all my win98 clients have file and print services, user-level share enabled, and the correct WINS information.
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Are the printers installed on the standard TCP/IP printer port?

 I've seen some wierd things happen if other ports are used.  Just a thought....hmmm...
SANG501Author Commented:

Yes, I am using the standard TCP/IP printer port.
Could be a DNS issue.  Can you install NetBIOS and see if that helps to locate the printers through a share name?  Can you connect to the share by IP address?


Can they connect to the any of the shares on the Domain Controller?  

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
SANG501Author Commented:

NETBIOS is installed and working, they can access other shared printers with the exception of 2. Though nothing has changed on the shares or the printers, I fear that something is not setup correctly. Everything runs fine on the win98 clients and they can access all network resources with the exception of these 2 printers. At one point they were able to connect to them but suddenly they cannot.

invoking a net view \\printserver command on win 98 clients lists all the shares on that printer server and again fails to show the 2 printers in question. Windows 2000 clients can see them no problem..

I was having the same issue, I opened up my DNS MMC console and right clicked on my DNS server and selected Clear Cache. (I have a primary and a seconedary so I did it on both) This seemed to fix my problem.

Hope it helps.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2003

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.