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yellowroseoftexas

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Cannot locate Web Navigator Template message when trying to open web link in Notes 6.0

I have a user who has received an email with Internet web links in it and when he clicks on the link, it should open the internet in his Notes, but it doesn't.  He gets the message 'could not find any web navigator templates'.  I have searched help and online for this error and have not found anyone else with the same error message.  I have made sure the proxy address was in his browser options.  His options match mine and I don't have any problem opening the links.  What am I missing?
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qwaletee

There shoudl eb a file named perweb50.ntf or perweb60.ntf on the client workstation.
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HemanthaKumar

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I appreciate all your responses.  Copying the file from another user  and inserting it in the problem system was what worked..  The first response was correct, but he didn't give me any idea of where to find the file if it wasn't on the system.  The 3rd response had more detail of things to check/do, but  actually, Kumar's response was all I needed to do.
Thank you all for your help.
Brandy