?
Solved

Outlook 2003 hangs when browsing to file to attach in an email

Posted on 2004-11-30
4
Medium Priority
?
2,670 Views
Last Modified: 2009-11-19
When I am in Outlook 2003 and go to attach a file into an email, when you hit the paper clip(insert file),and then hit the drop down to navigate to where the file is, Outlook hangs for about a minute and then recovers, but at each folder level it hangs again.  It will say on the Outlook title bar, Outlook (not responding). It has service pack 1 installed. I have run a repair and I have also uninstalled/reinstalled Office.
Does anyone know what is causing this? Any suggestions are very much appreciated!
0
Comment
Question by:ctcor
  • 2
4 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 1200 total points
ID: 12712290
What the outlook.pst file that is in your outlook 2003 created in outlook 2003 or previous version ?

Can you temporarily turn off anti-virus , firewall and any anti-spam software in your machine and check if that would help.

Do you have any add-in installed in outlook and if yes , can you disable it and check

Have you tried to create a new profile in outlook going to control panel > mail > show profiles, imported the PST there and checked how it goes ?

Have you tried to repair your outlook pst .
Repair PST : http://www.slipstick.com/problems/scanpst.htm

go to start --> run --> C:\Program Files\Common Files\System\Mapi\1033
in that open scanpst file
Once it is open , browse and give the location of the outlook.pst file
0
 

Author Comment

by:ctcor
ID: 12721121
Sunray, thanks for your suggestions. I will try these and post the results. It sounds to me that your leaning towards a suspicious PST file.
0
 

Author Comment

by:ctcor
ID: 12984661
Sunray, my apologies for taking so long to close this. After upgrading the McAfee AV from 7 to 8, the problem has resolved itself. You were on to something while asking if the AV had been disabled. I never tried that.
Thanks very much for all of you suggestions and your help!
0
 

Expert Comment

by:tameersupport
ID: 32629382
I have a Symantec Corporate Edition.Even i disabled, the problem persists.Can anyone suggest me with other solution
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below error for MS Exchange server 2010 I. Out Of office not working II. Certificate error "name on the security certificate is invalid or does not match the name of the site" III. Make Internal URLs and External…
With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question