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Quickbooks Pro 2005 error 1797 when trying to install PDF printer

Posted on 2004-12-01
Medium Priority
Last Modified: 2010-08-05
I am unable to save in pdf format. When trying to install the quickbooks printer driver I recieve a 1797 error.
Question by:ssiimmppllee
  • 3

Author Comment

ID: 12750964

Accepted Solution

ssiimmppllee earned 0 total points
ID: 12750975
Solution: Reconfigure Windows so that Acrobat can install the Adobe PDF printer.

To reconfigure Windows, check the Path system variable, restore the framedyn.dll file, disable System Restore (Windows XP only), and then use the Detect and Repair command in Acrobat to install the Adobe PDF printer:

Disclaimer: Adobe provides the following information as a courtesy only. For more information about changing the Path System variable value, visit Microsoft's Web site at http://support.microsoft.com/default.aspx?scid=kb;en-us;319114.

1. Check the Path system variable:
a. Double-click System in the Windows Control Panel.

b. Click the Advanced tab.

c. Click Environment Variables.

d. In the System Variables section, select the Path variable, and then click Edit.

e. In the Edit System Variable dialog box, make sure that the value in the Variable Value text box matches the following value exactly, including backslashes, semicolons, and spacing between characters:


-- If the Variable Value doesn't begin with this value, copy the value above into the Variable Value text box, and then click OK to close the System Properties window.

I looked at my path and it said:

C:\Program Files\Palm;%SystemRoot%\system32;%SystemRoot%;

When done reboot.
LVL 13

Expert Comment

ID: 12755851
Do you have Win98, XP Home, XP Pro, or XP Pro with Service Pack 2?

Note word by wor th exact error message.

Author Comment

ID: 12757202
This solution has been solved. Please see above for solution. Thank you for your input.

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