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henrikatworkFlag for Sweden

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Problem with 5.1 Sound - Again...



I posted in posted in Q: https://www.experts-exchange.com/questions/21195722/Problem-with-5-1-Sound.html before.

Since I thought the problem was not having used the correct cable setting, I accepted a solution there, but then I fixed that and it didn't solve the problem.

I have a Fujitsu-Siemans Scaleo T, with SigmaTel Soundcard, in system it’s called SigmaTel C-Major Audio.

I’ve connected all cables correctly. The sound is set to 5.1. Also in the SigmaTel Jack Sharing, speaker configuration is set to 5.1 surround sound and the right part of the meny show the mapping of the ports to the 5.1 sound (not possible to affect)

I’ve tried a couple of DVD:s, on some I don’t hear anything at all, at other I get stereo-sound in left and right frontspeaker.

Any ideas?

henrik
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Cyber-Dude

I think the problem is simpler that what it is looks like, Did you see your speakers settings?

Cyber
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kinobestew123

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Cyber-Dude: Speakers settings (under sound - advanced) is set to 5.1

kinobestew123: DD5.1 I already set... I had a 5.1 DVD player before, which I'm trying to replace with the computer.  

I have all the latest updates and I've tried 3 different Mediaplayers (one of them being WinDVD 5.1 included in the CD-package of the computer).

I crosschecked that all the channels on the receiver are working

In the forum of fujitsu-siemens, other people having had the same problem, says it depends on the DVD-player, that it need to be a 5.1, but as I said, I've tried the WinDVD 5.1, which is guaranteed to play 5.1.

Since I did these changes, I get 2 channels (Front left-right), but the other 3 (satellite/center) are still dead...

Any more ideas? I called the support and they have no clue, so I will send it in for hardware check. I just want to make completely sure that I've tried all options, in order not to have to pay for false alarm...

cheers,

henrik



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ok, im kinda running out of ideas now but maybe (just maybe) the problem is with your DVD drive (in your computer), i've never heard of this before but it could be that your DVD drive is sending the signal down that wire that you connect to your motherboard (the audio one), my reasoning behind this is that wire only has two wires, now I dont know much about electronics but these two wires I presume are left and right (hence, the stereo sound you are getting). Once again, i'm not sure if this is possible, but it may be possible to have the sound sent down the IDE cable so that it is surround sound but you would have to research this, maybe if you unplugged the audio cable from your drive this would automatically do it but im not sure anymore.

Good Luck!

kinobestew123
OK guys, I've tried your suggestions and it didn't work. The support is coming to pick up the computer today, so if they find an hardware-error you'll get points, if it's a software-thing you didn't advice me on and I have to pay the support for false alarm,  I'll have EE deduct points from you ;-)

cheers,

henrik
Nooooo!, lol, hope the "expert" has more ideas that us lot put together. He he he.

kinobestew123
It's not abandoned

The computer is sent in for an in-guarantee reparation. I'll get back to this thread as soon as I have my computer here again.

regards,

henrik
I got my computer back 1 week ago, so give me a couple of more days to test if they fixed the problem...

cheers,

henrik
The sound still doesn't work. Now Fujitsu-Siemens have promised to send me some audiofiles, I'll install them and if it doesn't work after that, I'll have to back the computer again... *sigh*...

henrik
I got the drivers that were missing from the support and now the sound works! :)

I will split some points as thanks to your efforts.

cheers,

henrik