chedlin
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My drive goes down after mount timeouts in Veritas netbackup. How can I increase the timeout windows?
My drive goes down and I get these errors in syslog:
Dec 24 23:13:55 garfield tldd[18834]: TLD(0) [18834] timed out after waiting 313 seconds for ready, drive 1
Dec 24 23:14:06 garfield tldd[17512]: Adding media ID 0016L1 to unmountable media list
Dec 24 23:14:06 garfield tldd[17512]: TLD(0) drive 1 (device 0) is being DOWNED, status: Unable to open drive
Dec 24 23:14:06 garfield tldd[17512]: Check integrity of the drive, drive path, and media
Dec 24 23:14:06 garfield tldd[17512]: Removing media ID 0016L1 from unmountable media list
If I up the drive before my client timeout, the backup will complete. How can I increase the timeout to prevent this?
Dec 24 23:13:55 garfield tldd[18834]: TLD(0) [18834] timed out after waiting 313 seconds for ready, drive 1
Dec 24 23:14:06 garfield tldd[17512]: Adding media ID 0016L1 to unmountable media list
Dec 24 23:14:06 garfield tldd[17512]: TLD(0) drive 1 (device 0) is being DOWNED, status: Unable to open drive
Dec 24 23:14:06 garfield tldd[17512]: Check integrity of the drive, drive path, and media
Dec 24 23:14:06 garfield tldd[17512]: Removing media ID 0016L1 from unmountable media list
If I up the drive before my client timeout, the backup will complete. How can I increase the timeout to prevent this?
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I thought maybe it was a san...
It sounds like it could be a scsi bus or driver issue.
Check for proper termination and cabling would be my first recommendation.
It sounds like it could be a scsi bus or driver issue.
Check for proper termination and cabling would be my first recommendation.
ASKER
I have proper termination. I am working with a relatively small (but rapidly growing network) and my main linux server was also doing double duty as a firewall. I realized the backups failures started when I increased my packet logging levels.
I installed our new firewall today and rebooted the backup server. It now mounts the tape in 30 seconds.
Thank you.
I installed our new firewall today and rebooted the backup server. It now mounts the tape in 30 seconds.
Thank you.
ASKER
The Libary and tape drive are the only units on the scsi bus, and I am running Netbackup Server 5.1. The timeouts happen when backing up the local machine, so I don't think there is too much about the network that could be at issue. The server is running a number of other tasks so load could be an issue, however I will be reducing this load considerably later this week.
Thank you,
Charlie Hedlin.