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smcclendon

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Nero vision express gives me error- failed to initialize capture device and unable to analyze capture file

I received an external dvd burner for xmas and I have a sony digital 8 camcorder. I captured a video and burnt it just fine to a dvd. Now I am trying to capture another video and everytime I hit record it stops and says failed to initialize the capture device please check the device settings and unable to analyze the captured file. Not sure exactly what is happening, I know it is probably just a setting somewhere. Can you help? or do you need more info?
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crissand

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Hi smcclendon :-),
Since we haven't heard from you for a couple of days could you please give us an update on the status of this question?
See:  https://www.experts-exchange.com/help.jsp#hi51 Thank you, turn123's friendly update request script.
Offtopic comments about this script to https://www.experts-exchange.com/questions/21188389/Unanswered-question-list-and-ping-feedback-and-bugs.html please :-).
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smcclendon

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I'm sorry I got so involved in trying to update I didn't think about going back until I got my problem resolved. Upgrading was not easy. I couldn't upgrade because I had nero 5.5 and pixela installed on my system. I was also communicating w/their tech support (nero) I have dialup and it was taking me 4 hrs. to do just one of the upgrades, there are 6 of them. Well...the capture device is working now. But, when i burn the dvd it is not perfect. Some of the scenes sort of just stop and then jump to the next scene and the audio skips. You cannot have any other software loaded on your machine w/nero. You have to delete them and use their clean up tool to get rid of other drivers. Most common people like me do not know that. But, I am learning and will figure out why the video is not performing correctly somehow. I do appreciate your answer. It got me started in the right direction.
Glad to help. I don't use Nero's encoder for creating video dvd. I prefer other tools.
Hi.
 I am using Nero 7 and facing the same problem suddenly. It was wortking before. What is the final solution?
I upgraded and removed other capturing software on my computer. You might try to reinstall your program.