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ChuckSJ
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Event 7023 - Drive cannot find sector

Good afternoon.  We have NT 4.0 Serv Pack 6 on a Gateway ALR 7200 with 256MB RAM.  On this box are Exchange Server 5.5, and IIS 3.0.  Both services are configured to start automatically.  Our World Wide Web Publishing Service has suddenly ceased auto-starting, generating the following error message:  Event 7023: The drive cannot find the sector requested.  Rebooting and restarting yield the same error.  Any help or direction would be appreciated!
Windows OS

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Grizzly072000

8/22/2022 - Mon
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Grizzly072000

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ChuckSJ

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Can you tell me what each of the settings will accomplish?  Thanks.
Grizzly072000

Run CHKDSK /?
Result:
Checks a disk and displays a status report.
CHKDSK [volume[[path]filename]]] [/F] [/V] [/R] [/X] [/I] [/C] [/L[:size]]
  volume          Specifies the drive letter (followed by a colon),
                  mount point, or volume name.
  filename        FAT/FAT32 only: Specifies the files to check for fragmentation.

  /F              Fixes errors on the disk.
  /V              On FAT/FAT32: Displays the full path and name of every file
                  on the disk.
                  On NTFS: Displays cleanup messages if any.
  /R              Locates bad sectors and recovers readable information
                  (implies /F).
  /L:size         NTFS only:  Changes the log file size to the specified number
                  of kilobytes.  If size is not specified, displays current
                  size.
  /X              Forces the volume to dismount first if necessary.
                  All opened handles to the volume would then be invalid
                  (implies /F).
  /I              NTFS only: Performs a less vigorous check of index entries.
  /C              NTFS only: Skips checking of cycles within the folder
                  structure.

The /I or /C switch reduces the amount of time required to run Chkdsk by
skipping certain checks of the volume.

P.S.: I just noticed you were running NT 4.0. Some parameters (like /X) might not work, but /F must. I don't remember: Just run CHKDSK /? from a DOS box.
Grizzly072000

I forgot. You can also save the log by redirecting it to a text file, like in: CHKDSK C: /F >ErrorLog.txt
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