XML Document must have a top level element. Error processing resource file.
My law firm is using a third party program (EPave) for electronic filings to the USPTO. The program is bombing out at one point giving the above error message: "XML Document must have a top level element. Error processing resource file...."
Although I'm an expert at Word (EE Page Editor), I know ABSOLUTELY NOTHING about XML. We have tried EPave Tech Support but they have been of little or no assistance.
The error message always occurs in the same place -- at the usfees.xml document.
Any guidance or assistance would be appreciated. The attorneys are getting frustrated!
Many thanks.
Joanne
Although I'm an expert at Word (EE Page Editor), I know ABSOLUTELY NOTHING about XML. We have tried EPave Tech Support but they have been of little or no assistance.
The error message always occurs in the same place -- at the usfees.xml document.
Any guidance or assistance would be appreciated. The attorneys are getting frustrated!
Many thanks.
Joanne
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ASKER
I figured out what the problem was. It was a corrupt install of ABX or ABXPDFWriter which are other programs from the USPTO. I did a clean install of those two programs and now EPave works.
Go figure.
Many thanks for your help.
Go figure.
Many thanks for your help.
ASKER
Of note discovered this morning - the program works fine on my PC after a clean install! So I'm assuming there is another program on the attorney's PC that may be causing this. I also did a clean install on his machine.
When I copy the folder that is generated by this program containing all the xml files from my PC to the attorney's PC, he can open the usfees.xml without a problem. When I copy just the usfees.xml from my PC to his PC - he gets the same error message but at the bottom it also says: <!DOCTTYPE us-fee-sheet SYSTEM "us-fee-sheet.dtd"> which I assume is because it becomes "unlinked" from the other files in the folder.
So this is all pointing to some sort of problem generating the usfees.xml on his PC. Hate to be so cryptic - I'm more or less thinking out loud.