Hi, i have several snap gear pptp server (vpn) boxes in diffrent companies that i have remote users connecting into. the model is below.
http://www.cyberguard.com/products/firewall/SG_Family/SG300.html?lang=de_EN
lateley, some of the users using cable modems through adelphia (cable provider) have not been able to conenct to the pptp server on the device (the snapgear). i was unable to resolve the issue until i moved the users to dsl, then all worked fine. to aleviate the problem in the future i have decided to find out why.
question: what ports does the pptp connection need/require? maybee it depends on the security that i set from the begining, so i should have found out that and listed it here.
note, even on the cable users that cant connect to the more secure sites, i can connect to the above mentioned boxes that have lower security.
-thanks, dan
Some routers have a specific option to allow PPTP or VPN traffic to pass, and you should use this instead of trying to open the ports manually.
Hope that helps!