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\\MSHOME is not accessible. You might not have permission to use the network resource.

I am unable to share files or print share from my new desktop computer.  The question title above is the error message received when clicking "View Workgroup comuters" in the "network tasks" column.  "\\MSHOME is not accessible. You might not have permission to use the network resource.

My home network worked very well until I added this a new desktop that I got for Christmas.  Since then, I have stayed up many sleepless nights determined to get this computer networked with the rest of them.  I read almost all of the postings on this website as well as many microsoft knowledge based articles, but I can not find a resolution.  The 4 notebooks and the old desktop are still communicating with each other, but this new computer can not be seen on my network.  Please help.


Some of things that I tried are below:
1) Did ping test and I can pint each computer by IP address, but I can not pint the computer by name.
2) I renamed each computer and the workgroup name to SEWINGIRL.  The other computers continue to communicate with each other by sharing files and printers, but this new desktop sill can not participate in my home network.
3) I confirmed that the local security settings allowed guests
4) I deleted and reinstalled the TCP/IP and the File and print sharing to ensure that they were all intact
5) NetBios is enabled in TCP/IP
6) disabled any firewalls or virus programs
and much much more that I can not remember.

Please offer any suggestions to resolve this matter.

Thanks in advance,
Maggie

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Sewingirl2000
Asked:
Sewingirl2000
2 Solutions
 
stevenlewisCommented:
what OS? XP Pro or home?
is file and printer sharing enabled?
is the workstation serivce started?
NetBIOS over tcp enabled?
go to a prompt and type
ipconfig /all >c:\ip.txt
open windows explorer, navigate to c:
and find ip.txt
open in notepad and copy and paste the contents here please
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stevenlewisCommented:
also see here
http://65.24.134.81/KipSolutions/P2PNetworks/TroubleshootingP2P.htm
special thanks to FE for the website

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Sewingirl2000Author Commented:
1)  OS is XP Pro

2)  File and printer shareing endabled...I assume ..where to look?

3) Check!  Workstation service started

4) NetBios over TCP/IP is enabled

5)  I typed the ipconfig /all into the prompt, but with is the  ip.txt that you are referring to?

Thanks
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Sewingirl2000Author Commented:
OH YES, I did go to that website that is linked in the above comment.  I saw that in another response where someone said that their solution was found in step 10.  I did not find that to work for me.   However, I beleive that I went through all of those seps in its entirety.   Great suggestion.   I think that was a great website, but it still does not work, sorry.
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stevenlewisCommented:
file/folder sharing
http://www.homenethelp.com/web/howto/net-share-xp.asp

now when you type
ipconfig /all >c:\ip.txt
into the prompt then it pipes the output of ipconfig /all to a text file named ip.txt located in c:\
that way you can copy and paste the contents here so we can see them


OK, since it's Pro
Run local security policy editor from control panel admin tools and set the local policy, Network Access: Let everyone permissions apply to anonymous users, to enabled and make sure guest account is enabled
Yhis is not the most secure way, but we will worry about that after we get the network happening
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Sewingirl2000Author Commented:
File/folder sharing...ok  YES it is Shared and set properly.   I got it.

about the ipconfig...here it is copied and pasted below:

Windows IP Configuration



        Host Name . . . . . . . . . . . . : KITCHEN

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : br.no.cox.net



Ethernet adapter Local Area Connection:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

        Physical Address. . . . . . . . . : 00-11-11-86-17-21



Ethernet adapter Wireless Network Connection 3:



        Connection-specific DNS Suffix  . : br.no.cox.net

        Description . . . . . . . . . . . : Linksys Wireless-G Portable USB Adapter #3

        Physical Address. . . . . . . . . : 00-0F-66-11-47-EC

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.101

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 68.109.202.25

                                            68.109.202.30

                                            68.11.16.25

        Lease Obtained. . . . . . . . . . : Saturday, February 05, 2005 7:54:01 PM

        Lease Expires . . . . . . . . . . : Sunday, February 06, 2005 7:54:01 PM

Finally, I ran the local security policy editor and the Network Access is set to : Let everyone permissions..blah blah blah.  

I hope that this helps.  THanks so much for the effort.  I am getting very fustrated and sleeepy
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stevenlewisCommented:
Me too, we can continue this tomorrow :-)
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Sewingirl2000Author Commented:
Certainly.  Thanks for trying.  Is it safe that I posted all that information onto this website?  I guess that I'll enable the firewalls and virus protection until I am trying to fix this problem tomorrow.  Thanks so much.
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stevenlewisCommented:
No problem with posting that info (those are private ip's, provided by a NAT device) thousands use the same ip scheme, they are non routable, and not your external ip
Post here when you want to start working on this again :-)
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Sewingirl2000Author Commented:
i am ready to try to repair this problem.  good morning
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stevenlewisCommented:
good morning, what have you tried so far?
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stevenlewisCommented:
OK, for testing disable your firewalls (what ones are you using)
can the machines ping each other?
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Sewingirl2000Author Commented:
Norton is disabled.  I right clicked the icon at the bottom and clicked Disable Auto PRotect
The Windows firewill is disables.  I disabled it through the sevices.msc.

Pinging:  YES they can ping each other with the ip address, but NOT wit the computer name.  So I changed the names in each and rebooted each and I confirmed netbios.  The new computer is the only one that can not ping the others by NAME and the others can Not ping it by name.  However the others can ping each other by both ip and name.
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stevenlewisCommented:
OK, the pinging by ip is good
what version of Norton?
I have seen even disabled Norton interfere with networking
did you run the local security fix I posted above?
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joedoe58Commented:
Hi,
Try to open the Properties of Local Area Conncetion in Start\Control Panel\Network Connection. Then choose the Authentication tab and remove the check mark for  "Enable IEEE 802.1x authentication for this network" then see if it works
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Sewingirl2000Author Commented:
The Local Security Settings -  NEtwork Access is set to "CLASSIC - Local users authenticate as themselves"

Norton is version 10.0.15.13  I just have "autoprotect" disables.  Is there something else that needs to be turned off?..like what is script blocking?
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stevenlewisCommented:
can this machine access the internet?
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Sewingirl2000Author Commented:
joedoe58,

In the network connection properties, there is no "authentication tab".  I see three tabs "GERNERAL", "WIRELESS NETWORK", and  "ADVANCED".

thanks, maggie
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Sewingirl2000Author Commented:
YES, this machine is accessing the internet just fine.  THanks
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stevenlewisCommented:
Cool, on that machine, run the ipconfig /all >c:\ip.txt thing again, copy and paste the entire contents here

also on that machine, have a few more commands to run
from the prompt type
net view >C:\view.txtagain go to c: in widows explorer, open view.txt in notepad, copy and paste here
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Sewingirl2000Author Commented:
IP TEXT BELOW:



Windows IP Configuration



        Host Name . . . . . . . . . . . . : KITCHEN

        Primary Dns Suffix  . . . . . . . :

        Node Type . . . . . . . . . . . . : Hybrid

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : br.no.cox.net



Ethernet adapter Local Area Connection:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection

        Physical Address. . . . . . . . . : 00-11-11-86-17-21



Ethernet adapter Wireless Network Connection 3:



        Connection-specific DNS Suffix  . : br.no.cox.net

        Description . . . . . . . . . . . : Linksys Wireless-G Portable USB Adapter #3

        Physical Address. . . . . . . . . : 00-0F-66-11-47-EC

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.1.101

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.1.1

        DHCP Server . . . . . . . . . . . : 192.168.1.1

        DNS Servers . . . . . . . . . . . : 68.109.202.25

                                            68.109.202.30

                                            68.11.16.25

        Lease Obtained. . . . . . . . . . : Sunday, February 06, 2005 9:37:53 AM

        Lease Expires . . . . . . . . . . : Monday, February 07, 2005 9:37:53 AM


VIEW.TXT BELOW:
 "NOTHING"  it is blank!!!
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stevenlewisCommented:
Hmmm, do you  know how to copy and paste from a dos box?
open a command prompt (start -->run and type cmd
then from the prompt type
net view
then in the upper left of the active window click on the dos icon
on the menu
edit>mark
with the mouse highlight all the text, then hit enter
paste the contents here
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Sewingirl2000Author Commented:
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\MAGGIE>net view
System error 6118 has occurred.

The list of servers for this workgroup is not currently available


C:\DOCUME~1\MAGGIE>
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Sewingirl2000Author Commented:
would you like me to do this from my other computers also?
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stevenlewisCommented:
what error messages show up in event viewer
contorl panel, admin tools, event viewer
85% of the time this is cause by some sort of firewall issue
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stevenlewisCommented:
Yes, I'm sure it won't error out
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Sewingirl2000Author Commented:
I am sorry I do not understand

event viewer
contorl panel, admin tools, event viewer????

I go to Control panel, then admin tools, event viewer....NOW WHAT?  There are three tabs with lots of choices

Thanks a bunch for all the help
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stevenlewisCommented:
in application and system, look for yellow or red marks
double click on them to see what they are
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Sewingirl2000Author Commented:
ok in application there are some Yellow Warning marks that I have listed below, but how do i knwo if i made changes since then?

how can i copy and past to show you...or how do you do the screen copy thingy?
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stevenlewisCommented:
yes , print screen will capture it, and then you need to paste it into an image editor, like paint, then save it as a jpg, up load it to a web server and post a link to it here

any of them relate to networking?
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stevenlewisCommented:
also on tha problem machine go to a prompt and type net share
post here
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Sewingirl2000Author Commented:
Below is info from the net share results:  I am still trying to find a way to get the jpeg image that I saved into a web server since this new computer does not have front page installed.  I'll email the jpeg to myself and open it in another comptuer and thry to upload it to a web server from there.

C:\DOCUME~1\MAGGIE>net share

Share name   Resource                        Remark

-------------------------------------------------------------------------------
print$       C:\WINDOWS\system32\spool\drivers
                                             Printer Drivers
ADMIN$       C:\WINDOWS                      Remote Admin
C$           C:\                             Default share
IPC$                                         Remote IPC
ACCESS databases
             C:\Documents and Settings\Maggie\My Documents\ACCESS databases

My Pictures  C:\Documents and Settings\All Users\Documents\My Pictures

Printer      NUL:                   Spooled  CAPTURE FAX BVRP
Printer2     USB001                 Spooled  Dell AIO Printer A920
Printer3     DOT4_001               Spooled  HP OfficeJet K80
Printer4     Microsoft Document Ima Spooled  Microsoft Office Document Image Wr
The command completed successfully.
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stevenlewisCommented:
that looks fine
try this from a prompt
netsh firewall set portopening TCP 135 ENABLE
netsh firewall set portopening TCP 136 ENABLE
netsh firewall set portopening TCP 137 ENABLE
netsh firewall set portopening TCP 138 ENABLE
netsh firewall set portopening TCP 139 ENABLE
reboot and check
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stevenlewisCommented:
I didn't see NetBIOS over tcp enabled on your ipconfig output
where are you checking to see if it is enabled?
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Sewingirl2000Author Commented:
I will do the netsh firewall set portopening thing.

I was checking NetBios over Tcp enables in the properties somewhere, i think it was in the..ummm I DON"T REMEMEBR
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Sewingirl2000Author Commented:
 http://members.cox.net/maggiehebert/

check it out that is the error that I found int he event viewer.  I think i did it properly

or is it   www.memebers.cox.net/maggiehebert

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Sewingirl2000Author Commented:
I am about to reboot.  I did the folllowing before I reboot:

C:\DOCUME~1\MAGGIE>netsh firewall set portopening TCP 135 ENABLE
The service has not been started.

C:\DOCUME~1\MAGGIE>netsh firewall set portopening TCP 136 ENABLE
The service has not been started.

C:\DOCUME~1\MAGGIE>netsh firewall set portopening TCP 137 ENABLE
The service has not been started.

C:\DOCUME~1\MAGGIE>netsh firewall set portopening TCP 138 ENABLE
The service has not been started.

C:\DOCUME~1\MAGGIE>netsh firewall set portopening TCP 139 ENABLE
The service has not been started.





C:\DOCUME~1\MAGGIE>
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Here2HelpCommented:
Hey.

When you connected your new XP machine to the network, did you use the 'New Connections Wizard' from 'Network Connections' ?

If you havn't run the wizard on the new machine I suggest you try running it.

Select the option 'Set up a home or small office network' then follow the wizard.

This could fix the problem, you never know if you don't try.
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Sewingirl2000Author Commented:
Yes I did the "New Connections Wizard" when I set up the new machine.

I am happy to try again.  I'll try any suggestion.  Thanks. I'll let you know after I try it.
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Sewingirl2000Author Commented:
ok I did the new connections wizard

rebooted....still NOTHING

On this new machine when I click "view workgroup computers".  I only get this computer in the workgroup (Kitchen).

On the other computers, when I click "view workgroup computers".  I get a list of all computers on my network (INCLUDING THIS KITCHEN).   However,  I can access shared folders in the other cmptuers, but when I click "KITCHEN" , I get the same old darn error message:

\\kitchen is not accessible.  You might not have permission to use the network resource.  Contact the admistrator of this server to find out if you have access permissions.       THe network path was not found.

HELP!!!!!!
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joedoe58Commented:
Hi,
What options do you have on the "Wireless" tag?
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Sewingirl2000Author Commented:
"wireless" tag?  where?
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joedoe58Commented:
In the properties of your network connection
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Sewingirl2000Author Commented:
General

Wireless Networks

Advanced

These are the tabs in the Wireless network connection
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stevenlewisCommented:
So you are no longer getting an error when you view the network on "kitcheN"?, just can't see the other machines?
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Sewingirl2000Author Commented:

YES  and NO

The error comes up but in a different place. I do not know when this change took place. It could have been when I remaned the workgroup and the computers.

On this new computer, I am able to click "view workgroup computer" and receive THIS computer in the list of computers, but no other computers are listed there.

On the other computers, when I click "view workgroup computers", I get all of the computers including this one.  HOWEVER, when I click the Kitchen comptuer icon, I get that same error message, that  \\kitchen is not accessible. blah blah blah

Please help me with this "accessibility" problem.  Thanks so much for all your effort. I really appreciate it and I am determined to get it figured out.  
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stevenlewisCommented:
OK, that  shold be because the suer that is logged on to the other machine is not a suer on kitchen
please see here
http://support.microsoft.com/Default.aspx?kbid=304040

also on one of the other xp machines try this
from a prompt type
net use z: \\kitchen\sharename password /user:username

where sharename is the name of the share that you created on \\kitchen and
password is the password of the user that logs on to kitchen and username is the username that you use to log on to kitchen
example if you log on to kitchen with username of user1 and a password of 1234 and yo named the share on kitchen cdrive then the command would be
net use z: \\kitchen\cdrive 1234 /user:user1

then open windows explorer and see if z: drive is there
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Sewingirl2000Author Commented:
ok wait.  please explain again...

the sharename of the files shared are in different user's documents like "maggie's documents", "Elizabeth's documents", "Rob's Documents"...etc..

So when I am referring to the sharename, do I have to include the main directory of the user some kind of way?

Also, about passwords, I do not have any set up.  WE don't use passwords, yet, until I get this network set up.
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stevenlewisCommented:
please read this link
http://support.microsoft.com/Default.aspx?kbid=304040
when using simplified sharing there are folders that are not accessable
try using shareddocs
\\kitchen\shareddocs
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stevenlewisCommented:
since yo don't have passwrods setup yet
on the XP machine

Start | Programs | Administrative Tools | Local Security Policy

Security Settings

Sharing Mode- Change this to "Classic Mode - Local users Authenticate as Themselves" (as opposed to "Guest only" the default model)

this fix will be applied after a restart
change this to guest only and restart, then go to
Run local security policy editor from control panel admin tools and set the local policy, Network Access: Let everyone permissions apply to anonymous users, to enabled and make sure guest account is enabled
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Sewingirl2000Author Commented:
I have done this a million times:

Security Settings Local Security Policy Sharing Mode is set to: Classic Mode - Local Users Authenticate as Themselves

Local security policy, NEtwork Access is set to: Let everyone permissions apply to anonymour users,


However I am a bit confused because you said in the above message to put on ""Sharing Mode- Change this to "Classic Mode - Local users Authenticate as Themselves" (as opposed to "Guest only" the default model)""

Then you said "change this to guest only"


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stevenlewisCommented:
Yes, change it to guest only (right click on), and change it to guest only (for testing purposes)
you see, you don't have any users (from the other machines) set up to authenticate as themselves
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Sewingirl2000Author Commented:
GOSH!  It did not work either.  Thanks again and please continue to help find a solution since I really need to get this computer to have file and print sharing with the other computers. THanks so much.

any other suggestions?
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Here2HelpCommented:
Go to Start>Run>Type 'Services.msc'

Is the 'Server' service started?
Is the 'DNS Client' Started?
Is the 'Computer Browser' Started?


Can you open your browser on a machine that works and type in the IP Address of your new machineinto the address bar and see what happens.  Is there any error messages?

Could you please do a' Ipconfig /all >C:\IP.txt ' from one of the machines that *is* working for comparison with the one that isn't and post it back here.

We are all determined to get to the bottom of this problem!
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Sewingirl2000Author Commented:
Computer Browser is STARTED and on automatic
DNS Client STARTED and on automatic

I will turn on two other computers and do your suggestion now.
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stevenlewisCommented:
from another question
I was poking around in the Local Security Policy settings, under Security Options, I set "Let Everyone permissions apply to anonymous users" to enabled, and under IP Security Policies, I set it to "respond only" instead of "request security", and now it works
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Here2HelpCommented:
Also check in services if this service is started

TCP/IP NETBIOS Helper
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Sewingirl2000Author Commented:
YEa, I saw that "I was poking around in Locak Security settings..." in another posting while I was reading last night.  I did not know how to make the change from "request security" to "respond only".  I posted a screen shot for you to see

www.members.cox.net/maggiehebert

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Sewingirl2000Author Commented:


Windows IP Configuration
        Host Name . . . . . . . . . . . . : MMH
        Primary Dns Suffix  . . . . . . . :
        Node Type . . . . . . . . . . . . : Mixed
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : br.no.cox.net

Ethernet adapter Wireless Network Connection 6:
        Connection-specific DNS Suffix  . : br.no.cox.net
        Description . . . . . . . . . . . : Wireless-G Notebook Adapter
        Physical Address. . . . . . . . . : 00-06-25-43-06-95
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : Yes
        IP Address. . . . . . . . . . . . : 192.168.1.102
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.1
        DHCP Server . . . . . . . . . . . : 192.168.1.1
        DNS Servers . . . . . . . . . . . : 68.109.202.25
                                            68.109.202.30
                                            68.11.16.25
        Lease Obtained. . . . . . . . . . : Monday, February 07, 2005 10:53:11 AM
        Lease Expires . . . . . . . . . . : Tuesday, February 08, 2005 10:53:11 AM

Ethernet adapter Local Area Connection 2:
        Media State . . . . . . . . . . . : Media disconnected
        Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast Ethernet Controller (3C905C-TX Compatible)
        Physical Address. . . . . . . . . : 00-08-74-E4-1A-5E
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stevenlewisCommented:
in the right hand pane, right click on it and choose properties, change it there
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Sewingirl2000Author Commented:
I am sorry, not trying to be difficult, but, I do not see where to change it in the properties.  It looks like a new policy might have to be set...???
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stevenlewisCommented:
Open notepad and copy/paste the below as node.reg :

********* start copy/paste below this line
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetBT\Parameters]
"NodeType"=dword:00000001
"DhcpNodeType"=-

********** end copy/paste above this line.
make sure to hit enter once at the end of the notepad file to include a carrage return

Save node.reg, and double-click to make the node type change to 'Broadcast'.  Reboot to test.
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stevenlewisCommented:
when  you right click on it and unassign the policy
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Sewingirl2000Author Commented:
ok I Opened Notepad, Copied and pasted, made sure that it included a carrage return, saved as node.reg...

...now?  what do i double click to make the node type cahnge to "broadcase" ?
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stevenlewisCommented:
yes., double click on the  on node.reg
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Sewingirl2000Author Commented:
Client (Respond Only)                                Policy assigned (NO)
Secure Server (Require Security)               Policy assigned (NO)
Server (Request Security)                          Policy assigned (NO)

Am I supposed to change the (NO) to "YES" in the Server (request security) line?
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stevenlewisCommented:
no. leave them no :-)
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Sewingirl2000Author Commented:
I double clicked on the node.reg and it asked to be put into somewhere like registery i believe, then I clicked ok.  

I rebooted and tryed to click the view workgroup computers and only this KITCHEN computer is listed.  From the other computers KITCHEN is listed (like before) and still the same error message will not allow access.

NOW the Sewingroom comptuer is not visable on the workgroup computers list from my notebook or on its own list.  Should we delete the "NODE" thing?
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stevenlewisCommented:
I-362 Hive: HKEY_LOCAL_MACHINE
  Key: System\CurrentControlSet\Services\NetBt\Parameters
  Value Name: NodeType
  Data Type: REG_DWORD
  Value: 1 or 8 (default)  

This value determines the way NetBT registers and resolves names. Valid values and their meanings are listed below.

Value Node-Type Description
1 b-node Uses broadcasts only
2 p-node Uses point-to-point name queries to a WINS server
4 m-node Broadcasts first, then queries the name server
8 h-node Queries the name server first, then broadcasts  

open regedit and navigate to that key and change the value to 8
0
 
Sewingirl2000Author Commented:
I'm Sorry   IT DID NOT WORK!  

I changed the value to 8 where I beleive it was 1 before.

Should we change it to something else? OR see where the other computers are set?

Should I call MICROSOFT?  reformat the hard disk!!!!  yeitz!
0
 
stevenlewisCommented:
Nah, we'll get it sooner or later :-)
they can still all ping each other, and they can be seen in network places?
0
 
stevenlewisCommented:
BTW, you did reboot after making the reg change?
0
 
Sewingirl2000Author Commented:



In the other computers, I can see all of the computers in Network places including the KITCHEN one,  I am able to access all shared folders in the comptuers EXCEPT FROM this darn KITCHEN one.

On the KITCHEN, only KITCHEN can be seen in the workgroup list.


I looked at the registery in the other computers Key: System\CurrentControlSet\Services\NetBt\Parameters and i did not see "NODE type" in the other comptuer, but i see it in these...oh well
0
 
Sewingirl2000Author Commented:
yeah yea i did the reboot after the regedit.  bah humbug.  I think that i'll go shopping.

When I return, I may print out that website that you sent earlier in this thread and start from the beginning and check all of those things one at a time.

Thanks
0
 
stevenlewisCommented:
Yes, go thru that troubleshooting web site again :-)
0
 
stevenlewisCommented:
alos check to make sure that client for MS networks is bound to the NIC
0
 
Sewingirl2000Author Commented:
client for MS networks is bound to the NIC ??????????

how to do that?
0
 
stevenlewisCommented:
right click on network places, choose properties, right click on the local area connection, choose properties, should see client for MS networks and a check (or x) in the box
0
 
Sewingirl2000Author Commented:
yeah it's there, thanks
0
 
stevenlewisCommented:
did you go thru that site again, step by step?
0
 
Sewingirl2000Author Commented:
doing that now.  bb soon
0
 
Sewingirl2000Author Commented:
ok let's start from the beginning:

1) Troubleshoot TCP/IP Connectivity.....I can connect to the internet so it is likely it is not this.  So I move to the next box.

2) Check Your Event Viewer.  I followed these directions and when I got to the Parameters folder, there was no IRPStackSize.  SO I made a screenshot at  www.members.cox.net/maggiehebert  .   Is the "SIZE" selection the one to change?
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stevenlewisCommented:
No, you don't have the value IRPStackSize
so you have to go to edit, new dword, type in IRPStackSize, click ok, then right click on it in the right hand pane, and choose modify and put in 15 (decimal value)

BTW, this si a good idea to go thru it step by step with us :-)
0
 
Sewingirl2000Author Commented:
1) TCP/IP connected
2)  Event Viewer IRPStackSize was added and increased the value to 15 (decimal value), then rebooted and did not work, so  
     I increased it to 20, then rebooted and it did not work
3)  Computers are on  the same workgroup
4)  Browser service is turned on and set to automatic
5)  All Firewalls are disabled for testing
6)  I have deleted and reinstalled file and print sharing in the Local area network properites, and rebooted, then resnabled
     file and print sharing and rebooted again.
7)  NetBIOS over TCP/IP is enabled
8)  Disabled Simple File Sharing
9)  Same username and password is not used because I do not use usernames and passwords on any of my comptuer right
     now
10)  Let Everyone's Permissions Apply to Anonymous USers has been ENABLED
11)  Connectivity test shows that I can ping other computers by IP Address

BUT STILL NO FILE AND PRINT SHARING from KITCHEN
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stevenlewisCommented:
what are some of the other ip addresses on the network, and share names?
we will try and use ip addresses and net use commands to see if we can figure this baby out
I will also ask anohter expert whom I turst to come in and take a look
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Fatal_ExceptionCommented:
Yes, this is a tough nut..    Instead of reading the entire thread, I will just start with this:

I assume that you have gone into your Printers Properties and enabled Sharing on the printer.  If so, click the Permissions button on the Sharing tab and make sure that Everyone has full control.  (By default, everyone usually only has Read sharing permission).  Also ck your security tab, and make sure that your permissions there are correct.

FE
0
 
Fatal_ExceptionCommented:
Doing too many things at once.. just remembered that printers do not have a Permissions button on the Sharing tab...  But, try sharing a folder and see if you can see it on the network using Sharing and Security Permissions...

0
 
Sewingirl2000Author Commented:
I am so ready to just reformat this whole darn computer.

Surely this has to be someting simple...like when someone says, "if it had been a snake, it would have bit you". It has to be something right before our eyes that we can not see.  Hope it does not bite me first.  

OK enough. I am sorry.  Anyother suggestions?
0
 
stevenlewisCommented:
Noy my typing sucks sometimes LOL
thanks for coming in FE :-)
0
 
stevenlewisCommented:
On kitchen go to a prompt and type
netstat -an
post the results here please
0
 
Sewingirl2000Author Commented:
Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\MAGGIE>netstat -an

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING
  TCP    0.0.0.0:1025           0.0.0.0:0              LISTENING
  TCP    0.0.0.0:2869           0.0.0.0:0              LISTENING
  TCP    127.0.0.1:1027         0.0.0.0:0              LISTENING
  TCP    127.0.0.1:1029         0.0.0.0:0              LISTENING
  TCP    127.0.0.1:1053         0.0.0.0:0              LISTENING
  TCP    127.0.0.1:1053         127.0.0.1:1134         TIME_WAIT
  TCP    127.0.0.1:1136         127.0.0.1:1053         TIME_WAIT
  TCP    192.168.1.101:139      0.0.0.0:0              LISTENING
  TCP    192.168.1.101:1052     192.168.1.1:5431       ESTABLISHED
  TCP    192.168.1.101:1135     68.1.17.2:110          TIME_WAIT
  TCP    192.168.1.101:1139     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1143     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1145     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1147     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1149     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1151     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1153     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1157     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1159     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1161     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1163     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1165     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1167     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1169     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1171     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1175     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1177     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1179     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1183     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1187     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1189     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1191     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1193     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1195     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1197     64.156.132.140:80      TIME_WAIT
  TCP    192.168.1.101:1199     64.156.132.140:80      TIME_WAIT
  UDP    0.0.0.0:445            *:*
  UDP    0.0.0.0:500            *:*
  UDP    0.0.0.0:1030           *:*
  UDP    0.0.0.0:4500           *:*
  UDP    127.0.0.1:123          *:*
  UDP    127.0.0.1:1098         *:*
  UDP    127.0.0.1:1099         *:*
  UDP    127.0.0.1:1900         *:*
  UDP    192.168.1.101:123      *:*
  UDP    192.168.1.101:137      *:*
  UDP    192.168.1.101:138      *:*
  UDP    192.168.1.101:1900     *:*

C:\DOCUME~1\MAGGIE>
0
 
Fatal_ExceptionCommented:
Have you tried to connect using the IP address?  

Start > Run > \\ipaddress (OK)

Use the IP address of one of the remote computers you wish to connect to...  If it connects this way, you can edit the host file and add the computername and ipaddress of the remote computers...

FE
0
 
stevenlewisCommented:
Is this a fairly fresh install?
have you scanned for scumware on this machine?
0
 
Sewingirl2000Author Commented:

From KITCHEN:   I can view shared folders of the other computers only by \\ipaddress (NOT BY NAME or via Network Places)

From THE OTHER COMPUTERS:  I can view all shared folders from other computers  EXCEPT EXCEPT KITCHEN. I can not view KITCHEN shared folders by IPADDRESS!! I receive an error message :

"\\192.168.1.101
The Network Path was not found.


0
 
Sewingirl2000Author Commented:
Is what a fresh install?  XP PRO?   WEll it is a brand new computer that I got in December...a Dell Dimension 4700.

0
 
stevenlewisCommented:
just for fun
new tool (beta)(originally GIANT) for w2k/xp only
http://www.microsoft.com/athome/security/spyware/software/default.mspx
free and is proactive
will scan and then help protect
let is scan your machine
0
 
Fatal_ExceptionCommented:
So, from the new system in the kitchen, you can use the ipaddress to connect to the remote systems...  In this case, you can edit the Hosts file of the computers and place the hostname there....

Regarding getting access to your Kitchen computer from the network, it sure does look like a firewall is in place there...  Now, personally, I have had a lot of issues with Norton Security, and do not suggest it to any of my clients.  If they want Norton, I install only the AV product...  

It sounds a lot like your MAC address is not being broadcasted, and is not going into the ARP table...  What do you think, Steven?

FE
0
 
Fatal_ExceptionCommented:
Just for grins, go into your Command Shell (on Kitchen and one of the other computers) and type:  arp -a
0
 
stevenlewisCommented:
I was also thinking this smacks of a firewall
0
 
Sewingirl2000Author Commented:
Below is from My Notebook  arp -a

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\MARGAR~1>arp -a

Interface: 192.168.1.102 --- 0x10003
  Internet Address      Physical Address      Type
  192.168.1.1           00-06-25-eb-1b-22     dynamic

C:\DOCUME~1\MARGAR~1>
0
 
Sewingirl2000Author Commented:
Below is from the problem KITCHEN computer:  arp -a

Microsoft(R) Windows DOS
(C)Copyright Microsoft Corp 1990-2001.

C:\DOCUME~1\MAGGIE>arp -a

Interface: 192.168.1.101 --- 0x10004
  Internet Address      Physical Address      Type
  192.168.1.1           00-06-25-eb-1b-22     dynamic

0
 
Fatal_ExceptionCommented:
yea...  if she can get out, but not in, that is usually the case...  

And an ARP problem is quite a reach, and even reaching further, what if you had 2 MAC addresses that were the same?  I know it is stretch, but not an impossibility...  :)

But much more likely that Norton is hanging around blocking incoming requests....

Here is an idea though...   I have a small program somewhere that works in a GUI that will tell us exactly what ports are open on those systems...  let me see if I can find it..  

Another idea would be to download and install Languard Network Scanner, and see what it finds...

FE
0
 
Fatal_ExceptionCommented:
That is interesting..  If you connected to another system from that one, the other system's MAC address would be in the cache...
0
 
Fatal_ExceptionCommented:
Hmm.. sorry about that, but I am wrong..  The kitchen's MAC address will be in the ARP cache of the remote system....  So, go to it and run the same command to see if it is there...  
0
 
Sewingirl2000Author Commented:
???????????   ok hum wow!! ya'll are way over my head

I think that maybe I should uninstall Norton via the ad remove programs?

ANd I just downloaded the microsoft spy ware.  want me to run it too?
0
 
stevenlewisCommented:
Yes to both :-)\and we don't mean to get to techincal, but occasionaly we will throw ideas bacck and forth between ourselves
BTW, FE is the one who wrote that troubleshooting site we are using :-)
0
 
Fatal_ExceptionCommented:
*grin*  Yea, we speak in a different language sometimes...   Sorry bout that!  But if we find a solution, it will be worth it, eh?
0
 
Fatal_ExceptionCommented:
Perhaps she should just reinstall the IP stack too?  You could even try WinsockFix, as that would be the easiest...

http://65.24.134.81/KipSolutions/WinsockFix/WinsockFix.htm
0
 
Fatal_ExceptionCommented:
Knocking off for tonight.  I will check back tomorrow afternoon...

FE
0
 
Sewingirl2000Author Commented:
thanks very much.  I appreciate all the help
0
 
stevenlewisCommented:
me too :-)
0
 
Sewingirl2000Author Commented:
WAIT!  DOn't go yet!  IT"S WORKING

BUT, I can not see the notebook computer now..does that have something to do with it being XP HOme?

YEAH!  I am so excited!!!!

THe solution was as simple as deleting NORTON!  NOW WHAT?
0
 
Sewingirl2000Author Commented:

YEAH  all computers and files can be seen and opened!!!!  yeah yeah...NOW what about security?

and how do I award the points?  I have never done this point thing before?
0
 
stevenlewisCommented:
Great news!!
for security
for AV get either antivir
www.free-av.com 
or avg
http://www.grisoft.com/
also free
for firewall
get zone alarm
www.zonelabs.com
also free
install it and configure it so that your LAN is in the  trusted zone
0
 
stevenlewisCommented:
as for the points, you can accept the comment that you feel solved the problem, and grade it (the accept button is to the right of the comment

or (as I think is the case here) you can split the points

Can I split the points?


Yes. Scroll down to the bottom of the question, just above the text box, and click the "Split Points" link. Select the radio button of the comment who you want to Accept as the Accepted Answer. Only one button can be selected. Set the point value (a text box above the comment) of how much you want this person to receive of the points. Then set the point values for each of the experts comments to whom you want to allocate points and these will be considered Assisted Answers in helping you resolve the issue. Double check your information and then click the Submit button at the bottom of the page. One note: the total points of the splits must equal the amount you asked the question for itself, and no person can receive fewer than 20 points.




0
 
Fatal_ExceptionCommented:
Sorry, could not stay up, as I have a meeting this morning, but glad to see you got it....  Norton Security, eh?  :)

Don't know if you have seen this yet, but here is a quick video from MS on file sharing and setup...

http://support.microsoft.com/default.aspx?scid=kb;en-us;304040


FE
0
 
stevenlewisCommented:
wish I had a nickel for each time Norton has caused network problems :-)
0
 
Fatal_ExceptionCommented:
*grin*  then you could afford to lend me some $, eh?  

Thanks Sewingirl2000..  if you need any more guidance, just come on back!

FE
0
 
Sewingirl2000Author Commented:
I am still working on being able to open shared files in the KITCHEN computer.  But at least I am able to Print and to Open other files from the other comptuers from the Kitchen comtpuer.

THANKS for the help.  I am going to print out a bunch of stuff and sit down with some coffee and figure out the rest.

I sincerely appreciate All of the persistant help!!!!

I beleive that although I had Norton disabled, deleting it must have done the trick.
0
 
stevenlewisCommented:
Ditto
we'll be here :-)
0
 
Fatal_ExceptionCommented:
Till we meet again, eh?  :)  
0
 
Fatal_ExceptionCommented:
Oh.. one thing that may help you with this.  Home edition will not show you the Security Tab on your shared folders.  To enable it, you will want to boot into the Home computer under safemode.  Then you can assign Security Permissions just like you do on your Pro system...

Just a thought..

FE
0
 
Sewingirl2000Author Commented:
humm?  I just fiugred out something interesting...


...from my notebook computer I CAN CAN CAN access or open up files from this KITCHEN computer, but only the files that are in the "SHARED FOLDERS".

However, the folders in my documents that I selectively choose to "SHARE" are not accessible
0
 
stevenlewisCommented:
this is a limitation of simplified sharing
http://www.microsoft.com/windowsxp/expertzone/tips/september/stevens1.asp

and then (we both have posted this next link)
http://support.microsoft.com/?kbid=304040
0
 
Sewingirl2000Author Commented:
I have done this simplified sharing a million and one times!!! oh well, maybe I did not do it right.  

I read it again and try again for the million and oneth time
0
 
Fatal_ExceptionCommented:
Another reason I try to get my home users to purchase only Pro if they are setting up Network Shares...!!
0
 
stevenlewisCommented:
You have to disable simplified sharing :-)
0
 
Fatal_ExceptionCommented:
Which you cannot do in Home...  at least according to MS...

we discussed this at length here, and even showed the user how to add the Security Tab to their Home system without the need to logon in Safe Mode..

http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21046791.html

0
 
stevenlewisCommented:
FE, I believe kitchen is Pro :-)
0
 
Sewingirl2000Author Commented:
KITCHEN IS PRO..thanks
0
 
Fatal_ExceptionCommented:
Oh...  I thought you were trying to share folders on the Home system...  >>from this KITCHEN computer<<  so I misread what you were trying to do..

Do you see a Secuity Tab on the folder's properties window on the Pro system?  If so, then you have disabled SFS...

0
 
GSmereskyCommented:
This problem is actually very easy to solve. You need to load NetBui Protocol on all the machines in the network.  I've done this with Windows XP Pro and XP Home, and it works. You need to extract the NetBui Protocol from your XP CD. Once all the computers have NetBui loaded, they will all show up in network neighborhood. You can then share files and printers.

0
 
Sewingirl2000Author Commented:
Thank you, but it seems that when i disable norton, it works well.  How can I set norton to work while I use my network?
0
 
stevenlewisCommented:
You have to configure it to trust your network (Add the ip's of the other machines)
0
 
GSmereskyCommented:
Open Internet Security, and configure Personal Firewall.
In the Netork tab, Add the IP Addresses of the other PCs into the trusted sites section.
You can add a range,Example  192.168.1.1 to 192.168.1.200.
0
 
joedoe58Commented:
Just wanted to add a comment about GSmeresky's suggestion to add NetBui protocol. This would be the last thing I would do. The protocol is included only for backward compability and it has more security holes than a swiss cheese.
0
 
GSmereskyCommented:
That's true about NetBui, but for a small peer-to-peer network at home, I don't see the problem.
0
 
David Johnson, CD, MVPOwnerCommented:
Norton does have a section that you can confiigure a 'trusted network'  easier to define a range i.e. 192.168.0.1 - 192.168.0.100
netmask 0.0.0.255

By default XP disallows access to %windir% and any of the my documents areas even if you share the root of the drive i.e.
 
0
 
szkutnikCommented:
Hi, fixed  this  problem on my home network 3 days ago. With  WinXP in network U must have  users with passwords on ALL network computers !!  It's worked for some times without and STOPED
Why? dont know

Szkutnik
0
 
123abcCommented:
I beg to differ. On my home network I have about 7 computers, 3 of which dont have a user account with a password.
0
 
windowsxpsuxCommented:
Hi all,  I just wrestled with this issue for a few hours.  I'm using Windows XP Home edition on all computers in my network.  I was getting this error message:

"Mshome is not accessible. You might not have permission to use this network resource.  Contact the administrator of this server to find out if you have access permissions.  The list of servers for this workgroup is not currently available."

The problem for me was NORTON INTERNET SECURITY!!! (Again!!!)  I found this by disabling NIS by right clicking on the icon in the system tray.  Then, everything worked.  So, I looked into why NIS was giving me problems and here is the solution....

Go into NIS-->Personal Firewall-->Configure-->Networking (tab)-->  Then, use the "Wizard" to add your network to the "Trusted" sites.  You should then see an IP and a Mask.  Reboot.... and it worked for me.  

Good luck!  And, if it doesn't work... curse the Microsoft Gods!
0
 
Fatal_ExceptionCommented:
Or..  uninstall Norton Internet Security and just use the built-in firewall...  :)
0
 
colin_willisCommented:
Have had similar problem with

"Mshome is not accessible. You might not have permission to use this network resource.  Contact the administrator of this server to find out if you have access permissions.  The list of servers for this workgroup is not currently available."

Using the wizard on NIS to add a trusted site has worked for me.  Thanks for your help - wish I had read this thread weeks ago when I first got the new laptop as I  have since spent a large amount of time trying to resolve it.

C


0
 
vmaheenCommented:
if anyone couldnt solve probelm after disableing or edit trusting " NORTON INTERNET SECURITY"

view this articale this will help

http://fhctech.org/fhc/networking/xpclient.htm

0
 
Blizz127Commented:
Hi got lazy to read all the comments but have you disabled windows firewall?
0
 
eldad-yCommented:
Hi,

I got lazy to read if some one was able to solve your probs, I had the same probs.

I found out that on the network card settings the "File and Print Sharing For Microsoft" was not checked.

Yes, that simple.

Hope it help other people that are lazy reading all this long post
0

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