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OWA Public Folders won't open attachments/files if dragged to Public Folders

Posted on 2005-02-24
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Last Modified: 2012-06-27
Hi experts!
I have Exchange 2003 and when I drag a file (xls, doc, pdf, whatever) to a public folder, I am able to later open that attachment/file from within a client Outlook but if I try to access it via OWA, I don't see the icon for the file and if I double click to open, it comes back with "You are not authorized to view this page".  

If I post to the Public Folder with a file as an attachment instead of dragging the file, I am able to open the attachment via both Outlook and OWA.  

Anyone know what the difference is and why?

Thanks!
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Question by:thetraveler359
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Sembee earned 2000 total points
ID: 13397429
It is a feature known as "FreeDocs". By default it is disabled for OWA.

From the OWA Admin Tool:

Enable Freedocs

"Freedoc is the term used to describe a data file residing on the Exchange server store. For example, if a user drags and drops a Microsoft Word document from their desktop into a Public Folder, it becomes a Freedoc on the Exchange store. Allowing users to create freedocs can be a security risk for some organizations. For this reason Outlook Web Access disables Freedoc access by default for browser initiated HTTP requests in Exchange 2003. Users attempting to gain access to freedocs using a browser will be presented with a '403 Forbidden' error.

If you want to allow Freedoc access for your organization with Outlook Web Access, use the Freedoc settings in the right-hand pane:

Note: This feature may break the default document that may be set on some public folders. "

You can control this feature using the OWA Admin tool which is a free download from Microsoft.

Simon.
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Author Comment

by:thetraveler359
ID: 13431804
Thanks Simon!

What does it mean that it may break the default document that may be set on some public folders?  I assume since I don't know what that is and haven't set one up that I don't need to worry about that?
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Author Comment

by:thetraveler359
ID: 13432285
I'm a bit confused on OWAAdmin setup.  I installed it on my client PC within the domain (made sure to have installed .NET1.1 and IIS).  When I try to access https://MYMAILSERVERNAME/OWAAdmin it gives me a Security prompt, I click yes, and it gives me a 404 error "The page cannot be found".

Did I miss something?  

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LVL 104

Expert Comment

by:Sembee
ID: 13432899
When you have installed it on your own machine, it should go to https://yourmachinename/owaadmin - not the name of the server. Once the page has loaded you can select the server that you want to administrate.

You don't install it on the Exchange server itself - but a client workstation or another server without Exchange.

Simon.
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Author Comment

by:thetraveler359
ID: 13433007
I pointed to https://MYCOMPUTERSNAME/owaadmin and got a "Page cannot be displayed" message this time.

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LVL 104

Expert Comment

by:Sembee
ID: 13433233
I have had the same problems. I needed to make a change at a client earlier this week. I tried 4 machines before I got one to work correctly. I think the .net framework service pack upsets it.

Simon.
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Author Comment

by:thetraveler359
ID: 13433289
So should I just give it a go on a different PC or reinstall the .net?  Thanks Simon.  I'll close this question down since you already did answer my original question.  Thanks!

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LVL 104

Expert Comment

by:Sembee
ID: 13433441
I tried reinstalling .net - it didn't work. Eventually I found a machine (a DC I think it was) and managed to get the tool installed. Made the change I wanted then removed it.

Cheers for the points.

Simon.
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