We have a company policy of storing email in shared folders on our server along with other project documentation such as Word and Excel documents. We do this by simply dragging the email out of Outlook and dropping it into the folder in Windows Explorer. When users want to read those emails they simply double click on them just like any other document. But we have found that emails dragged from Outlook 2003 cannot be read by users with Outlook 2002 or previous installed. We have a long term plan to bring all our copies of MS Office to the latest version but I cannot do that immediately. Does anyone know a way around this problem?